Credit Manager

Performance Food Group • West Creek, VA • Full Time

Posted on Fri, Sep 11, 2026

Position Summary: Responsible for the timely and efficient collection of outstanding accounts receivable in accordance with established policy and procedures for assigned Divisions, while establishing and coordinating repayment arrangements to ensure maximum sales and reduction of loss exposure.
Position Responsibilities may include, but not limited to:
While maintaining accounts receivable at projected KPI levels, strong negotiation and prioritization skills are required. Daily communication with internal and external customers is also required to ensure all Finance and Divisional matters are addressed in a timely manner.

Maintaining assigned Divisional accounts receivable at projected KPI levels.
Daily communication with internal and external customers to ensure all Finance and Divisional matters are addressed in a timely manner.
Negotiate terms of sales and when necessary repayment plans with customers outside of terms.
Proactively identify accounts receivable risk, and take necessary steps to mitigate.
Timely and efficient collection of outstanding accounts receivable, in accordance with established company policy and procedures in order to reduce loss exposure.
Document all collection activity on the Collection Note System.
Communicate with Division President and Sales leadership to facilitate the sales process and manage risk.
Conduct monthly meetings with the Division President utilizing the Credit Deck to review and analyze YTD and projected Bad Debt Expense and Divisional aging, and accounts that directly affect these numbers.
Monitor and track all Division’s litigation and Bankruptcy cases to ensure appearances and deadlines are met, and appropriate documents are filed in a timely manner.
Make recommendations to the Corporate Director of Credit, Senior Credit Manager and the Division President on transferring accounts to the Collection Ledger, and subsequent Bad Debt write-offs.
Coordinate credit approvals on new and existing accounts with the Corporate Underwriting staff, Senior Credit Manager and the respective Divisional Sales Force.
Maintain awareness of State and Federal regulations affecting credit practices, bankruptcy, and collection activity.
Work in conjunction with the Cash Application Department to ensure accurate posting of all cash and other forms received, and related balancing is completed timely, and accurately.
Gather data and prepare recurring reports for Finance, the Corporate Director of Credit, Senior Credit Manager and the Division President.

EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Required Qualifications
Bachelors: Business management, accounting or related area.
Post-secondary degree or diploma in Accounting, Finance, Business or equivalent experience with a minimum of 2 years of current credit related credit and collection experience
Must be able to handle multiple tasks/projects simultaneously.
Supervisory experience
Excellent communication and interpersonal skills required; proficient in Microsoft Word, Excel, Power-Point and Outlook.
Speaking and Presentation experience.
Must be able to assist in Assistant Credit Manager Training.
This position requires up to 10% travel.
Preferred Qualifications
6-10 years commercial credit and/or collections experience.
Foodservice/distribution experience
Supervisory experience
Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

AuditFriendly salary estimate

The employer did not post a salary for this role. Based on AuditFriendly's salary intelligence model (comparable live postings, role, seniority, and location), we estimate base pay of $112,000–$194,000 per year (median ~$139,000). This is an AuditFriendly estimate, not an employer-provided figure.

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