Consumer Compliance Analyst

The Consumer Compliance Analyst I supports the Credit Union’s efforts to operate in compliance with federal and state consumer financial protection laws, regulations, and internal policies. This entry-level position assists in compliance monitoring, documentation, and training initiatives under the guidance of more senior compliance analysts. The Analyst I gains hands-on experience in compliance program functions, contributes to audits, and supports the implementation of regulatory changes across business lines.

Duties and Responsibilities

• Assist in conducting routine, risk-based consumer compliance audits, including testing, documentation of evidence and basic findings.
• Draft simple compliance reports for review by senior analysts and management.
• Support the implementation of new or updated regulatory rules by distributing communications and helping to update procedures.
• Participate in the review and maintenance of internal compliance policies and procedures.
• Help coordinate and track compliance training sessions for staff, in partnership with the Training Department.
• Assist with the organization of compliance documentation and examination materials.
• Collect and input data for compliance monitoring and trend analysis under supervision.
• Promote a positive culture of compliance and ethical conduct throughout the organization.
• Perform other related duties as assigned by the supervisor or senior compliance staff.

Compliance Skills in Data Analytics and AI (Entry-Level Focus)

• Use basic data collection methods to support compliance monitoring efforts.
• Assist with maintaining records related to AI and technology use in compliance with regulatory and internal guidelines.
• Learn about responsible data processing, privacy, and security practices as part of compliance activities.
• Stay informed of new developments in regulatory technology (RegTech) as directed.

Qualifications

• Bachelor’s degree in Business, Finance, Legal Studies, or a related field strongly preferred, or equivalent combination of education and experience.
• 0–2 years of experience in consumer compliance, auditing, regulatory affairs, or a related area preferred.
• Knowledge of MS-Office (i.e., Word, Excel, Power Point)
• Interest in obtaining Credit Union Compliance Expert (CUCE), Certified Regulatory Compliance Manager (CRCM), or similar certification over time.
• Basic knowledge of federal consumer financial laws and regulations (such as ECOA, TILA, HMDA, FCRA, UDAAP) is a plus.
• Familiarity with Microsoft Office Suite; experience with GRC platforms or data analytics tools a plus.
• Strong organizational, communication, and problem-solving skills.
• Ability to learn and interpret complex regulations with support from more senior staff.
• Detail-oriented with a commitment to accuracy and professionalism.

Performance Standards

• Demonstrate professionalism, accuracy, and willingness to learn in all compliance activities.
• Maintain a cooperative and positive attitude toward members and staff.
• Complete assigned tasks and regulatory reviews in a timely and accurate manner.
• Comply with the Bank Secrecy Act and USA Patriot Act as implemented by the Credit Union.

Physical Requirements

• Perform tasks requiring manual dexterity (e.g., typing, filing, sorting).
• Sit for extended periods of time.
• Lift up to 20 pounds of supplies as needed.
• Use repetitive motion with wrists, hands, and fingers.
• Operate standard office equipment (e.g., computer, telephone, copier).

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This role offers benefits, including:
Competitive Pay
Medical, Dental, & Vision Insurance
Generous Paid Time Off
Paid Holidays
Matching 401K AND Pension
Tuition Reimbursement
Employee Assistance Program
Employee Wellness Program
Paid Group Life and Disability Insurance
Awesome Culture
And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.