Cash Application Specialist - Corporate Patient AR Management

Build a rewarding career at the intersection of healthcare and finance. As a Cash Application Specialist at Guthrie, you'll gain valuable experience in financial analysis, reconciliation, and process improvement while contributing to an organization dedicated to improving lives.

Why Choose Guthrie:

• Voluntary 403(b) Retirement Plan – Plan for your future with Fidelity investment options
• Employee Assistance Program – Confidential support for personal and professional well-being
• Shift Differentials & Premiums – Earn more for evenings, nights, weekends, and float coverage
• PTO Starts on Day 1
• Friendly, Inclusive Work Family – Be part of a team that feels like home

Recognized as a Top Healthcare Employer:

Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well‑being, including:

• Best Places to Work 2025 - Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
• America's Best-In-State Employers (PA) 2025 - Forbes 
• America's Best Employers for Healthcare Professionals 2025 - Forbes 
• America's Best Employers for Women 2025 – Forbes

Schedule & Coverage:

• Full-Time, Day Shift

Position Summary: 

Cash Applications Specialist, ensures timely and accurate posting of cash transactions, insurance payments, adjustments, manual denials, insufficient funds, checks/debit transactions that are received in the mail or via the lockbox. Ensures accurate posting of appropriate codes for denials in order to distribute denials to the appropriate denial work queues.  Processes Credit/debit card transactions, manual denials insufficient funds check/debit transactions accurately and timely. Balances and reconciles all transaction to their respective source.   Contributes ideas and actions toward improvements in payment processing. Supports the success of the department by helping foster an environment which has continuous improvement in business processes and services.  Participates in programs using tools to build a high performance and responsibilities (e.g. Hyland system, Epic Cash Posting and A/R Advantage).

Education, License & Cert: 

High School Diploma or equivalent required.

Experience:

Strong data entry skills a must.   Ability to read, understand and follow oral and written instructions.  Ability to perform basic math calculations accurately is a must.  Prior cashiering or bookkeeping experience preferred.  Must have the ability to work effectively as a team member.

Essential Functions:

1. Post payments and adjustment from patients, and third party payers that have been received via lockbox, electronic files and manual remittances.
2. Handles credit card transactions and balancing the terminal on a daily basis.
3. Ensure accurate posting of denials and remark codes in order to distribute to the appropriate Business Office staff work queues.
4. Research and process any undistributed credits.  Transferring payment or refunding as appropriate.
5. Balance and reconcile all transactions and edits to funds deposited.
6. As assigned, prepares daily and monthly reports.
7. Maintains team environment, cross trains and provides support to other department members.
8. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
9. Promptly reports payer or system issues to Lead and/or Supervisor and provides feedback related to workflow processes to promote efficiency.
10. Coverage for indexing batches for posting.

Other Duties: 

1. Other duties which may all be assigned at one time, such as opening, sorting & scanning correspondence, retrieving & returning patient phone calls, filing correspondence, and tracking financial assistance applications for department. 
2. Assists with and completes other projects or duties as assigned.