Billing Specialist

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Our Global Sales Operations team is central to our corporate mission of "Solving for safer." We build the operational foundation that empowers our global teams, helping people be their best in the moments that matter. By optimizing tools, aligning systems, and standardizing strategies, we enable seamless cross-functional execution and deliver scalable business operations.

Job Description

Position Overview

The Revenue Operations Billing Specialist will own day-to-day contract synchronization, billing execution, and finance support across Salesforce and Sage Intacct for the Rave Mobile Safety division of Motorola Solutions. This role focuses on ensuring that customer agreements, special invoicing, and SKU setups seamlessly translate from CRM bookings into clean financial records in the ERP (Sage Intacct). By serving as the primary point of contact for Accounts Receivable and Finance questions, you will keep order-to-cash workflows flowing smoothly while directly supporting month-end, quarter-end, and year-end close processes.

Key Responsibilities

• 1. Billing Administration & Contract Synchronization
  • Perform daily and monthly contract reviews to ensure all deals closed in Salesforce properly synchronize with Sage Intacct.
  • Manage daily contract invoicing and monthly invoicing for multi-year contracts.
  • Answer and resolve contract, billing, and system synchronization inquiries specifically related to Sage Intacct and customer accounts.
• 2. Revenue Recognition & Finance Support
  • Serve as an operational point of contact for the Finance and Accounts Receivable teams regarding contract terms, billing schedules, and invoice queries.
  • Review monthly bookings and agreements to ensure compliance with company revenue recognition policies and ASC 606 guidelines before sync.
  • Ensure non-standard deals and custom contract terms are in compliance with Company's revenue policy.
• 3. Month-End Close & Reconciliation Support
  • Support month-end close by verifying that all revenue schedules, bookings, and contract syncs are clear, accurate, and posted.
  • Support month-end checks across intercompany orders, churn, and loss queues to ensure data integrity before Finance pulls closing reports.
• 4. Workstream Efficiency Initiatives
  • Participate in Salesforce process improvement projects with the RevOps and Business Technology Teams to improve cross-functional workstreams.
  • Leverage corporate approved AI tools to automate workflows and reporting.

Required Qualifications & Competencies

• Experience: 3 years in Billing, Revenue Operations, Accounting, or Sales Operations.
• Core Systems: Hands-on experience navigating Sage Intacct or similar platform (Billing, Contracts, AR) and Salesforce CRM (Opportunities, Contracts, Products).
• Billing & Accounting Expertise: Practical understanding of invoicing, contract schedules, and basic ASC 606 revenue recognition concepts.
• Cross-Functional Communication: Excellent problem-solving skills to serve as a supportive bridge between Finance, AR, and Sales Operations.

Target Base Salary Range: $70,000 - $85,000 USD

Consistent with Motorola Solutions' values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Legal authorization to work in the US indefinitely is required.
• Employer work permit sponsorship is not available for this position.
• Travel Requirements: Under 10%
• Relocation Provided: None
• Position Type: Experienced
• Referral Payment Plan: No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.