Billing Coordinator

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Position Purpose

This position is responsible for performing professional accounting duties of the customer billing process. This includes reviewing contracts and setting up contracts in the billing system, performing annual calculation for escalation and updating amendments to contract module, producing invoices, communicating with field personnel to obtain data and approvals for the billing data, analysis of financial data of a complex nature and reconciliation of various accounts associated with the billing process.

Primary Duties / Responsibilities

• Is assigned a workload and responsibility for a specific list of contracts and associated Profit Centers and is a key point of contact and liaison for contract field personnel for billing matters
• Reviews and analyzes contracts for billing specifics such as fixed fees, expense reimbursement limits, pass-through, account management and other billing and revenue streams
• Identifies contract amendments and annual reconciliation and rate escalation contract provisions
• Enters contracts and amendments and escalation provisions into billing system
• Produces monthly customer invoices for fixed fee and variable components timely and accurately
• Processes credit memos and billing adjustments where applicable
• Reconciles related general ledger accounts associated with the billing process, including accrued unbilled revenue and deferred revenues, while considering billing timing required by contract (in advance, in arrears, same month) and timing of actual billing to clients
• Maintains internal control compliance for specific, key controls within the billing processes
• Coordinates with Project Managers and Admins to clarify missing data or reconciling items, to obtain required approvals for billing, respond to customer inquiries, etc.
• Utilizes various software applications to perform job duties, including PeopleSoft, Coupa, SAP, Business Explorer, Excel, Word, Insight Portal (WebFOCUS), ImageNOW, Google Suite (Gmail, Calendar, Contacts, Groups, Drive, Hangouts, Docs, Sheets)
• Understands flow of billing data and reconciles interfaced systems (Coupa to PeopleSoft, Coupa to SAP, SAP to PeopleSoft and PeopleSoft to SAP)
• Has knowledge of accounts payable transaction processing and related Veolia systems as related to Limit and Pass-Through expense billing processes
• Assists PMs and Admins with annual limit reconciliation needs, including reports of data, reconciliation and compilation of fiscal year amounts and rollovers between fiscal years
• Coordinate with Finance team, both Shared Services Center personnel who handle accounts receivable processing, and Business Line (M&C Water) Finance who have contract specific knowledge and experience to help interpret and confirm billing matters
• Provides excellent customer service to internal and external customers in phone and email communications and ensures that interaction provides a high quality of service and professionalism
• Cross-trains with others as assigned
• Assist others in department as necessary in the spirit of teamwork and cooperation, common goal orientation, and continuous process improvement by sharing best practices
• Completing special projects as required and other duties as assigned

Education / Experience / Background

• Bachelor's Degree preferred or High school diploma or GED with equivalent experience demonstrating capability to perform job requirements
• Three to five years related experience with thorough knowledge of departmental function, terminology and interrelationships. Functional experience may be required by site.

Knowledge / Skills / Abilities

• Must demonstrate ability to pay close attention to details, and use good planning, organization, and time management skills.
• Must have the ability to handle diverse tasks simultaneously and be able to work effectively with periodic interruptions.
• Ability to handle confidential or sensitive information or issues.
• Able to work independently and autonomously on base workload, while seeking supervision assistance at appropriate times
• Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
• Must demonstrate effective oral and written communication skills with good vocabulary, good grammar and the ability to independently compose routine written communications. Good telephone etiquette.
• Must know fundamental accounting concepts, accounting office practices and procedures and have a sound knowledge of billing and billing “feeder” systems, preferably PeopleSoft, SAP, Coupa and ImageNOW
• PC skills with expert working knowledge of MS Word, MS Excel and other software programs utilized within Veolia. Ability to develop spreadsheets and modify formats in order to complete assignments.
• Commitment to quality and the motivation and ability to work well in a team environment required
• Ability to multi-task in a fast-paced environment

Benefits

Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.