Bilingual Payroll Specialist - Hybrid (Ontario)

Position Type:                 Full Time

Department:                   People & Culture

Work Location:               Ontario

Work Arrangement:      Hybrid

Work Hours:                    Monday to Friday - standard business hours

Travel Required:             No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

Reporting to the Payroll Supervisor, the Payroll Specialist is responsible for supporting the accurate and timely processing of payroll across Sentrex's multiple legal entities throughout Canada. This role performs day-to-day payroll administration, payroll data maintenance, payroll reporting, and employee support while ensuring compliance with applicable legislation, company policies, and payroll procedures.

The Payroll Specialist works closely with the Payroll Supervisor, People & Culture, Finance, and employees to ensure payroll transactions are processed accurately, records are maintained appropriately, and payroll inquiries are resolved in a timely and professional manner.

This position is primarily remote. The successful candidate must be available to attend occasional onsite meetings, team events, training sessions, and other business-related activities, as required. 

A Day in the Life (What you will do here):

• Perform day-to-day payroll processing activities for multiple legal entities across Canada, ensuring employees are paid accurately and on time. 

• Enter, validate, and maintain payroll-related data, including new hires, terminations, status changes, earnings, deductions, benefits information, and other payroll transactions. 

• Review and reconcile timesheets and payroll inputs, escalating discrepancies or exceptions as required. 

• Process off-cycle payments and payroll adjustments as directed. 

• Maintain accurate payroll and employee records within the HRIS and payroll systems.

• Monitor and manage the payroll inbox, ensuring payroll-related inquiries and requests from employees and managers are addressed accurately, professionally, and within established service levels. Escalate complex matters to the Payroll Supervisor as required.

• Prepare payroll reports and support payroll reconciliations, audits, and reporting activities. 

• Support year-end payroll activities, including reconciliations, T4s, T4As, T2200s, Records of Employment (ROEs), and other payroll-related documentation. 

• Respond to employee payroll inquiries and provide timely, professional, and confidential support. 

• Assist with payroll audits, compliance requirements, and document retention activities. 

• Participate in HRIS testing, system enhancements, and payroll-related projects as assigned. 

• Cross-train in payroll processes and provide backup support within the Payroll team as required.

• Other duties as assigned by your manager

What you need to ensure you are set up for success:

• Bachelor’s degree in Accounting, Business Administration, Human Resources, similar field, or equivalent experience.
• 3 years’ experience in a payroll or related administrative role.
• Demonstrated experience working with HRIS and payroll systems, preferably UKG.
• PCP Certification (in progress or completed) is preferred; candidates actively working toward PCP Certification are encouraged to apply.
• Working knowledge of the payroll function including preparation, balancing, internal control, and payroll taxes.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills with willingness to learn and ability to request assistance when necessary.
• Strong ability to consistently meet deadlines and prioritize projects.
• Superior interpersonal and written/verbal communication skills.
• Comfortable performing repetitive, detail-oriented tasks accurately and within deadlines.
• Bilingual in English and French (spoken and written) is required.

What makes you a great fit for this team: 

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program
• The anticipated base salary hiring range for this role is $70K to $80K annually. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications.  We realize that not every candidate will meet every single desired qualification.  If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.