Accounts Receivable Specialist

About Site Impact

Site Impact is a leading multi-channel marketing technology company helping brands and agencies reach targeted audiences at scale. We combine a proprietary identity graph, real-time analytics, and a commitment to innovation to create measurable results for our partners.

The role

The Accounts Receivable Specialist keeps the daily receivables cycle accurate and current. You will apply incoming payments, issue and correct invoices, research discrepancies, and keep customer accounts clean so the month closes on time. This is a hands-on, detail-driven role at the center of how revenue lands in our books. You will see every client relationship from the billing side and be the person who makes sure the numbers are right.

You will work closely with the rest of the Finance team, and with Sales and Client Services whenever a billing question needs a human answer.

What you will do

• Cash application. Process and post daily receipts — wire, ACH, credit card, and check — and apply them accurately to customer accounts.
• Invoicing. Generate, review, and issue customer invoices; process credits, rebills, and adjustments with proper documentation and approval.
• Reconciliation. Reconcile daily cash application activity and resolve variances promptly so the subledger ties to the bank.
• Account research. Investigate short pays, unapplied cash, and account discrepancies; document findings and see them through to resolution.
• Credit management. Conduct credit assessments for new and existing customers and recommend appropriate credit limits and payment terms.
• Aging support. Monitor the aging report, issue statements and reminders on past-due balances, and escalate accounts that need attention.
• Customer and internal service. Respond to billing inquiries from clients and from Sales and Client Services; obtain the information needed to keep records complete.
• Record keeping. Maintain accurate, audit-ready AR records and supporting documentation in the accounting system.
• Close and audit. Assist with month-end close activities and provide schedules and documentation for the annual audit.
• Controls. Follow internal controls and company policies, and flag anything that looks like a gap.
• Collections. Manage follow-up on past-due invoices by working directly with clients, vendors, and the Sales and Client Services teams to resolve payment issues, address billing questions, and secure timely payment while maintaining strong business relationships.
• Reporting. Prepare recurring AR reporting to assist management with decision-making (AR Aging Analysis, DSO calculations, etc.)

What we are looking for

Required

• Associate’s degree in accounting, finance, or a related field, or equivalent practical experience.
• 3-5 years in accounts receivable, billing, or a similar accounting role.
• Working knowledge of basic accounting principles and the order-to-cash cycle.
• Proficiency in Excel, including pivot tables, lookup functions.
• Experience with an accounting system or ERP.
• High accuracy with numbers and a habit of double-checking your own work.
• Clear written and verbal communication, and the composure to have a payment conversation without damaging the relationship.
• Discretion with confidential financial information.

Preferred

• Bachelor’s degree in accounting or finance.
• Experience with Sage Intacct.
• High-volume or multi-entity billing experience.
• Exposure to fair credit practices and collection regulations.

What success looks like

• By 30 days — You have learned our billing cycle and systems, and are applying daily cash independently.
• By 60 days — You have taken ownership of invoicing and discrepancy research, and are reconciling cash application without support.
• By 90 days — You have fully carried a month-end close in your area and identified at least one process improvement worth making.

What We Offer

• Medical, dental, and vision insurance
• Unlimited paid time off, plus paid holidays
• 401(k) plan with company match
• Company Paid Life insurance and short term and long-term disability coverage
• Flexible Spending Account (medical and dependent care)
• Voluntary ancillary plans
• Monthly employee awards, recognition, and company-sponsored team events