Accounts Receivable Recovery Specialist

Our client is seeking an Accounts Receivable Recovery Specialist to be responsible for recovering outstanding commercial accounts while maintaining professional client relationships and maximizing cash flow. This unique role focuses on business-to-business collections, account analysis, negotiation, dispute resolution, and coordination with legal partners when necessary. The ideal candidate combines strong collections experience with business acumen, analytical thinking, and the ability to navigate complex recovery situations. 

Key Responsibilities

• Manage and prioritize a portfolio of overdue commercial accounts, maintaining accurate collection records and documentation
• Contact customers, property owners, and decision-makers to secure payment and resolve outstanding balances
• Negotiate payment plans, settlements, and recovery strategies while preserving business relationships
• Analyze aging reports, account activity, and collection trends to identify risks and recovery opportunities
• Investigate complex account issues and utilize research tools to locate responsible parties when needed
• Coordinate with legal counsel and internal stakeholders on accounts requiring litigation, liens, demand letters, or other legal recovery actions
• Monitor recovery efforts and provide regular reporting on collection activity, aging trends, recovery rates, and at-risk accounts
• Support process improvements and recommend strategies to enhance recovery performance and cash flow
• Maintain compliance with company policies and applicable collection regulations

• 3–5 years of experience in B2B collections, accounts receivable recovery, or a related legal support role
• Strong collections and negotiation experience with complex commercial accounts
• Experience working with litigation support, liens, contract disputes, or other legal recovery processes preferred
• Strong analytical skills with the ability to identify trends, assess risk, and make sound business decisions
• Advanced Excel skills and experience working with accounting or ERP systems
• Excellent communication, negotiation, and relationship-building abilities
• Highly organized, self-motivated, and results-oriented
• Ability to manage multiple priorities and work independently in a fast-paced, high-growth environment