Accounts Receivable & Billing Specialist

Position:        Accounts Receivable & Billing Specialist

Department:  Finance 

Reports To:    Director of Finance

FLSA Status:    Full-Time/Hourly/Non-Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.  Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component – feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking – of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action.  We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.  Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Position Summary

The Accounts Receivable & Billing Specialist is responsible for managing the complete billing lifecycle for convention center events, from project setup through final invoicing and collection. This position serves as the financial liaison between Sales, Event Management, Food & Beverage, and Finance to ensure all event revenue is accurately billed, collected, and recorded.
Success in this role requires exceptional attention to detail, strong organizational skills, the ability to manage multiple projects simultaneously, and the determination to follow every event through completion. The ideal candidate enjoys solving problems, thrives in a fast-paced environment, and takes ownership of their work from start to finish.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Set up new event projects within the accounting software.
• Prepare customer invoices for event charges.
• Review Event Expense Reports (EERs) for completeness and billing accuracy.
• Coordinate with Event Managers, Sales, Operations, and Food & Beverage to resolve billing discrepancies.
• Apply customer payments and maintain accurate customer account balances.
• Monitor aging reports and perform collection activities on outstanding balances.
• Reconcile customer accounts and resolve payment discrepancies.
• Maintain complete electronic documentation supporting customer billing.
• Assist with month-end accounts receivable reconciliations and closing activities.
• Prepare reports related to accounts receivable, collections, and billing activity.
• Provide professional customer service while responding to billing questions and payment inquiries.
• Assist with financial audit and provide supporting documentation as requested.
• Crosstrain in payroll processing and serve as a backup for payroll functions.
• Perform other accounting and administrative duties as assigned.

QUALIFICATIONS

• Associate’s degree in accounting, Finance, Business Administration, or related field preferred.
• Two or more years of experience in Accounts Receivable, Event Billing, Hospitality Accounting, Customer Invoicing, Project Coordination, Financial Reconciliations or a related accounting role.
• Strong Microsoft Excel skills.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and time management skills.
• Demonstrated ability to organize large volumes of information, prioritize competing deadlines, and maintain exceptional attention to detail in a fast-paced environment.

SKILLS AND ABILITIES

• Exceptionally detail-oriented.
• Highly organized and able to manage multiple priorities.
• Comfortable working in a fast-paced environment with changing deadlines.
• Persistent in following issues through to resolution.
• Able to communicate effectively with multiple departments and customers.
• Self-motivated and able to work independently.
• Focused on accuracy while meeting deadlines.
• A proactive problem-solver who takes ownership of their work.
• Successfully manages multiple active events through the entire billing cycle.
• Produces accurate invoices with minimal corrections.
• Maintains organized electronic documentation.
• Meets month-end deadlines consistently.
• Build positive working relationships across departments.
• Demonstrates ownership by following every project through final payment.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site – Wilmington Convention Center

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.