Billing Specialist

The Billing Specialist is responsible for accurate and timely processing of invoices. The Billing Specialist also
maintains billing and invoicing records in accordance with company processes and procedures.

Here's what you'll be doing:

• Responsible for one or more Tier 1 Billing Methods (group of like clients)

• Maintain reconciliation records from the traveler, client and the contract to ensure accuracy

• Ensure invoices are sent on a weekly/bi-weekly basis to clients

• Maintain communication with clients (direct or through third party VMS/MSP), Contract Admin and ClientServices to resolve invoicing issues

• Work with the Accounts Receivable team to ensure accurate billing and cash posting for the respective Billing Method

• Maintain weekly data integration of Customer Billing detail from FileMaker into the accounting system.

• Reconcile and verify the accuracy and completeness of the data transmission

Uphold our Core Values

• Own Your Relationships – Be someone others can count on. Strengthen connections through reliability, trust, and communication.

• Obsess Over the Experience – Create experiences that make people feel valued — every conversation, every interaction, every time.

• Own the Outcome – We hold ourselves accountable for outcomes — not just effort. Through focus, follow-through, and a commitment to improvement, we achieve results that advance our mission.

• Act with Integrity and Respect – We do what’s right—for our clients, clinicians, and each other. We treat everyone with honesty, empathy, and respect, no matter the circumstance.

Here's what we are looking for:

• High school diploma or equivalent, required. Degree or certification in job-related field preferred. Will accept any suitable combination of education, training or experience.
• 1 year of experience in high volume billing and invoice processing
• Proficient in MS Word, Excel, and Outlook
• Strong organizational and time management skills
• Excellent attention to detail
• Excellent customer service skills
• Excellent communication skills and high level of comfort communicating with employees across functional areas
• High sense of urgency/proven ability to meet deadlines in a fast-paced environment

Will accept any suitable combination of education, training, and experience

Comp & Benefits 

$21.00-$23.00 per hour depending on experience

Benefits (Start Day 1!):

• Medical, Dental, Vision, Life, and Long-Term Disability
• Short-Term Disability, Accident, Critical Illness
• Legal Assistance, Identity Protection, Pet Coverage
• Retirement Plan with Employer Match
• Generous vacation plan + 8.5 paid holidays