Accounts Payable Manager

The People Behind the Care
PetVet365 was built on a simple belief: veterinary medicine works best when veterinarians
lead and own it. We are a vet-led ownership network designed for disciplined growth. Our
doctors build sustainable hospitals in their communities, delivering high-quality, relationship-
centered care to pets and the families who love them — supported by financial expertise,
operational clarity, and scalable systems.
That’s where our support team comes in. The work done in finance, marketing, technology, and
operations directly strengthens our hospitals and enables our veterinarian partners to grow
responsibly and profitably while remaining focused on exceptional patient care.
Today, we’re proving that strong business fundamentals and compassionate, high-quality
veterinary care reinforce one another. If you’re energized by helping build purpose-driven
growth, we invite you to explore how your talents can contribute to our entrepreneurial, vet-
led organization and the care delivered in every hospital we support.

The Position
We are seeking a hands-on Accounts Payable Manager to own AP operations across our multi-
entity network of veterinary hospitals. This role ensures accurate, timely, and well-controlled
payables at every practice location while delivering service that reflects our culture of care,
extended not just to patients and clients but to every hospital team member and vendor
partner we work with.
This is a hands-on leadership role: you will manage AP day-to-day while training and guiding
one team member. The function currently supports over 40 legal entities, approximately 2,000+
invoices per month, and about 400+ active vendors. This position oversees invoice processing,
credit card transaction and expense reimbursements. With new hospitals joining each year, you
will build processes designed to scale.
Our finance team is supported by NetSuite and Ramp, giving you the tools to streamline AP
rather than work around manual processes. The ideal candidate has strong multi-entity AP
experience, is comfortable in NetSuite, and thrives in a growth-oriented environment where
process consistency and responsiveness matter equally.

Primary Responsibilities

• Live and exemplify the PetVet365 Purpose, Mission, and Vision within self and team.

AP Operations & Multi-Entity Management

• Oversee full-cycle accounts payable for multiple legal entities and hospital locations within a shared services structure
• Oversee company credit card transactions and expense reimbursements
• Ensure accurate entity/GL coding and intercompany allocations, and support consolidated reporting in NetSuite
• Manage the AP calendar, keeping payment runs and cutoffs on track
• Standardize AP policies and procedures across all locations while accommodating hospital-specific needs

Systems & Process (NetSuite & Ramp)

• Serve as the internal subject-matter expert for AP workflows in Ramp (bill entry, approval routing, vendor records, multi-subsidiary transactions)
• Manage corporate card and expense workflows in Ramp, including approval hierarchies, receipt matching, and policy enforcement
• Own the Ramp–NetSuite integration and reconciliation, ensuring clean data flow with minimal manual intervention
• Find and implement ways to improve efficiency and reduce manual touchpoints

Customer Service & Stakeholder Relationships

• Champion a service-first culture in AP by responding promptly and professionally to hospital managers, DVMs, and vendors
• Resolve payment inquiries, discrepancies, and urgent vendor issues quickly and professionally
• Partner with practice managers and regional operations teams to support vendor relationships critical to hospital operations (medical supply, pharmacy, equipment)
• Set and monitor service-level expectations, such as invoice turnaround time and inquiry response time

Team Leadership

• Train, coach, and provide day-to-day guidance to one AP Specialist/Coordinator
• Build scalable processes and documentation so the function can grow with the company

Controls, Compliance & Reporting

• Maintain strong internal controls over disbursements, approvals, and vendor master data
• Own payment fraud prevention, including independent verification of vendor banking changes and duplicate-payment detection
• Ensure compliance with company policy, contractual payment terms, and applicable regulations, including but not limited to 1099 reporting
• Partner with the Controller on month-end close, including AP accruals, aging analysis, and cash-flow forecasting input
• Support external audits and financial reporting as needed

Vendor Management

• Maintain accurate, verified vendor master records in NetSuite
• Manage payment terms to optimize cash flow while preserving vendor relationships
• Track and capture early-payment discounts and card rebates

Why You'll Love Working Here
We believe great people deserve great benefits. Here’s what’s waiting for you:

Company-Provided Benefits

• Medical — Two plan options to fit your needs, including an HSA-eligible plan with a company contribution
• 401(k) with Company Match — We invest in your future, not just your present
• Short-Term Disability — Income protection when you need it most, fully covered by the company
• Life Insurance — Peace of mind for you and your loved ones, on us
• Bonus Potential — Your hard work doesn’t go unnoticed; bonuses that reward results
• PTO & Paid Holidays — Recharge, refresh, and come back ready to crush it
• Remote/Hybrid Flexibility — Work where you do your best work
• Paid Maternity Leave — Because family comes first
• Employee Assistance Program (EAP) — Confidential support when life gets complicated Voluntary Benefits Available
• Dental, Vision, Long-Term Disability, and additional voluntary benefits to customize your package to fit your life

Compensation
The expected pay range for this position is $80,000 to $100,000 per year, plus eligibility for an
annual bonus. Final pay will be based on experience, skills, and qualifications. This role is also
eligible for the benefits described above.

What Success Looks Like

• Invoices are processed accurately and on time across all entities, within [5] business days of receipt, with minimal payment errors or duplicate payments
• Hospital teams and vendors describe AP as responsive, helpful, and easy to work with; inquiries receive a response within [1] business day
• NetSuite and Ramp data stay clean, reconciled, and audit-ready
• AP processes scale smoothly as new hospital locations are opened

Minimum Qualifications

• 4+ years of accounts payable experience, including full-cycle ownership
• Experience working in organizations with multiple entities and significant intercompany transactions
• Hands-on experience with NetSuite
• Experience training or guiding AP staff
• Experience with Ramp or a similar AP/spend management platform (e.g., Bill.com, Brex, Expensify)

Required Skills/Abilities

• Strong understanding of AP controls, GL coding, and multi-entity accounting
• Demonstrated commitment to customer service; comfortable working with non-finance stakeholders such as hospital managers and veterinarians
• Strong Excel skills, including XLOOKUP/VLOOKUP, formulas, pivot tables, and reconciling large data sets
• Highly organized, with the ability to manage competing deadlines across many locations

Preferred Qualifications

• Experience in veterinary, healthcare, dental, or other multi-site services industries
• Bachelor's degree in Accounting, Finance, or a related field

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to communicate effectively with others online or by phone.
• Must be able to lift 15 pounds at times. Must be able to travel to team meetings and hospitals as needed (approximately 10% of the time).