VP Payroll & Benefits (Services & Operations)
HiBob • Remote • Full Time • $230,000–$290,000 / year
Posted on Tue, Sep 8, 2026
About us
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3600 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe rely upon Bob to help them create the best work experiences for their people.
Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.
What are we looking for?
This is a unique opportunity to shape one of HiBob’s most strategic growth areas. You will play a defining role in helping us win in the US payroll market, scale our UK payroll business, and build a payroll services capability that drives customer value, retention, and long-term growth.
HiBob is looking for a strategic and execution-oriented VP Payroll & Benefits (Services & Operations) to lead and scale our payroll services business across the US and UK. This leader will own the strategy, execution, and business performance of Payroll Services & Operations, with direct accountability for customer satisfaction, influence payroll revenue as well as payroll services revenue and P&L.
You will partner closely with the Payroll GM, Payroll Tech/Product leadership, and regional Customer Success leaders to drive exceptional customer outcomes, influence retention and expansion, and build a high-performing, scalable payroll services organization.This role reports directly to the Chief Customer Officer (CCO).
Base salaries for this role range from $230,000 - $290,000 per year. This role has an additional variable compensation component.
As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender, and all other forms of diversity is pivotal to this mission.
When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidates’ depth of experience, their qualifications relative to incumbent employees, and their location-among other factors.
Requirements
What we're looking for:
- Strong US payroll experience is required.
- At least 5 years of leadership experience managing payroll services or payroll operations in a B2B SaaS environment.
- Proven experience scaling payroll services and/or operations in a high-growth or evolving business.
- Track record of improving implementation quality, speed, predictability, and customer outcomes.
- Strong commercial acumen, with experience owning or influencing revenue, P&L, and business performance.
- Experience building services models that support growth from SMB through mid-market.
- Strong cross-functional leadership skills, with the ability to work effectively across Product, Engineering, Customer Success, Sales, and Operations.
- Innovative mindset with experience using AI, automation, or new operating approaches to improve scale and execution.
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