Staff Accountant

Zenbooks is a fully remote Canadian accounting firm founded in 2015 and headquartered in Ottawa. We serve 300+ small and mid-sized businesses coast to coast — companies in the $1M to $10M revenue range across professional services, SaaS and tech, marketing and creative agencies, e-commerce, and non-profits. Every client is on a monthly recurring engagement. Our regulated practice operates as Zenbooks Tax Services Professional Corporation under CPA Ontario. In 2026, we were named to the Financial Times’ Americas’ Fastest Growing Companies list. In 2024, the Globe and Mail ranked us among Canada’s Top Growing Companies. Both rankings are based on independently verified compound revenue growth. We don’t just do the work - we shape the conversation. Our team has been published in the Toronto Star, Policy Options, Canadian Accountant, The Hill Times, Le Devoir, BetaKit, and the Ottawa Business Journal, and has appeared on CBC and CTV on tax policy, small business finance, and the future of the accounting profession. Through OpenSME, we led national advocacy for Canadian SMEs, including a 30,000-signature CRA petition that generated 25 media interviews in five days. We also hosted the Small Business Big Insights podcast, with guests including mayors and executives from Wagepoint, Mastercard, and Wealthsimple. We are seeking a highly organized Staff Accountant who is committed to delivering exceptional customer experiences and has a keen eye for detail. The ideal candidate will be proactive in asking questions, eager to learn new skills, and dedicated to continuous improvement. Priorities will include: Preparing accurate financial reports for Senior Accountants and Clients. Managing/supporting client relationships. Effectively using cloud accounting software, including Xero, QBO, Dext and Plooto Key Responsibilities: Perform the day-to-day accounting activities to maintain client records, while ensuring completeness of the records. Enter data into accounting software, while managing the integrity of information and documentation. Review and process documentation submitted by clients (bills, invoices, etc). Proactively reach out to clients for additional information that’s needed. Communicate with clients by email and video calls. Organize and prepare accounting records, financial statements, and reports for the Senior Accountant. Provide regular processing for accounts receivable and accounts payable. Preparing sales tax (GST/HST/PST) returns Core Competencies: Attention to Detail and Strong Organizational Skills Customer Service-Oriented with Excellent Communication Adaptability and Effective Problem-Solving Skills Time Management and Multitasking Abilities Collaboration and Initiative in Team Settings Experience + Requirements: 1 year of bookkeeping experience is required. Familiarity with cloud accounting software (such as Xero and/or QBO) Must pass a criminal background check and/or education and employment verification. Working from home is a requirement, including access to high-speed internet and availability during core business hours. Nice to Have: AI Tools: Claude (Preferred) - comfortable with prompts to automate repetitive tasks and accelerate research Benefits & Perks Job Type: Full-time Salary: $60,000 to $70,000 per year 5 Personal Days + 10 Vacation days + 1 week during the winter holidays 100% Employer-paid Health benefits (medical, dental, disability, life insurance, and vision) (including EAP) and flexible health spending account Group Registered Retirement Savings Plan (RRSP) 100% Employer-paid Laptop, monitor, keyboard and mouse 100% Employer-paid Ergonomic assessment of your home office (Virtual) Flexible work schedule How to Apply: Submit your Resume and Cover Letter through the platform where you found this posting or directly on our website (Cover Letters are optional but encouraged). Our Interview Process: Phone Screen: Selected candidates will be invited to a phone interview with our People & Culture Generalist, Ashley Saunders, to discuss the role in more detail. Case Activity: Candidates moving forward will complete a Case Activity. Interview with Leadership: Candidates progressing to the final stage will take part in a 2-way Zoom interview with our Director of Accounting Services, Jessica Wong, and our Accounting Services Manager, Beata Fartel. During this session, you'll discuss your case, address any final questions, and some candidates may be asked to complete a QBO walkthrough. Final Stage: The selected candidate will be extended an offer and introduced to the team!