Senior Payroll Specialist
Continuum Advantage • Waukee, Iowa • Full Time
Posted on Fri, Sep 11, 2026
Essential Duties and Responsibilities
- Accurately and timely processes all assigned payrolls including benefit deductions, garnishments, direct deposit information, tax deductions, and employee set-ups. Researches and resolves discrepancies.
- Ensures compliance with and stays current on federal, state, and local payroll, wage, and hour laws changes and best practices.
- Manages relationships with third-party payroll service providers to ensure accurate data transfer and timely resolution of issues.
- Optimizes and continuously improves efficiency of payroll systems and processes.
- Establishes and maintains positive client working relationships; successfully contributes to high client retention rates. Provides support and training to clients and employees regarding payroll software and payroll needs.
- Manages and troubleshoots end-to-end integration, including benefit carrier connections and external payroll file feeds.
- Proactively analyzes clients’ needs and provides appropriate recommendations.
- Performs analysis of completed payroll and troubleshoots data inconsistencies, identifies trends and potential issues, and recommends solutions.
- Successfully guides new clients through implementation or termination of contracts for payroll services.
- Represents the team effectively; builds trust and credibility and promotes transparency.
- Maintains confidentiality of all client and employee information.
- Provides outstanding client service to engage clients.
Desired Qualifications (Knowledge and Skills)
- Four-year college degree in business or accounting, or equivalent education experience preferred
- Minimum of 5+ years processing large volume, multi-state payrolls required
- Experience with ADP and/or Paycor preferred
- PEO/human resources outsourcing experience strongly preferred
- Data entry experience and fact-checking experience
- Proficient with Outlook and the Microsoft Office suite
- Certified Payroll Professional (CPP) preferred
Desired Traits
- Excellent organizational and time management skills.
- Demonstrate an open-minded, team-oriented, and collaborative work style.
- Excellent interpersonal abilities; expertise in building and maintaining business relationships.
- Dependable and hard working.
- Excellent attention to detail and accuracy.
- Outstanding problem solving and analytical skills.
- Ability to thrive in a fast-paced environment.
- Excellent written & verbal communication skills
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