Senior Collections Analyst

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

POSITION SUMMARY

The Sr. Collections Analyst will be responsible for analyzing policy premium balances and the timely collection of outstanding premiums.  In this position, you will be assigned group of accounts to manage.  This role will have interactions with brokers, insureds, underwriters and other members of the finance team.

This role will sit in either the O'Fallon, MO office or Jersey City, NJ office on a hybrid schedule of three days in the office, two days remote.

RESPONSIBILITIES

• Communicating outstanding premium balances to brokers
• Issuing cancellation notices for non-payment of premium
• Reconciliation of outstanding balances
• Troubleshoot discrepancies involving premium, commission and payment differences
• Requesting disbursements for return premium balances
• Unapplied cash resolution
• Direct Collection of outstanding final audit balances to insureds
• Maintain proper account of collection efforts
• Work to clarify the resulting final audit and remove any doubt the insured may have disputing the amount owed
• Provide Collection Agency Support preparing and submitting account documentation necessary for direct collection
• Provide Legal Support by compiling account documentation necessary for litigation
• Special projects and system user acceptance testing as needed

REQUIRED SKILLS AND ABILITIES

• Strong interpersonal and organizational skills
• Strong reconciliation, analytical and business problem solving skills
• Excellent written and verbal communication skills
• Ability to work well independently and as part of a team
• Ability to work on several tasks simultaneously
• Attention to detail

EDUCATION/EXPERIENCE

• Bachelor’s degree – preferably in Accounting or Finance
• 5 years Insurance experience preferably finance, collections or premium audit collections
• Advanced knowledge of Microsoft Office products
• Experience with Cognos, Power BI, Great Plains, or Alteryx are a plus

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$61,500 - $79,900/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.