Self-Direction Payroll Assistant

Why Join Our Team

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance.  We are more than just a workplace – we are a community built on our core values:

sUpport  Our responsibility as human beings are to support ourselves and one another.

eQuity  To participate in community is to have active citizenship. To be a participating citizen, one must have opportunities that are equitable, which accommodate the differences all human beings have.

aCCeptanceOne of the most vital components of having a quality of life is love. It is okay to tell someone you love them; more importantly, it is okay to show them. To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.

Benefits of Joining Our Team

• Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
• Telehealth Services: Employer-paid access for all employees, regardless of hours.
• Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
• 403B Retirement Plan: Secure your financial future.
• PTO & Holidays: Generous time off, including your birthday!
• Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more.
• Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses.
• Education & Development: Tuition reimbursement and career advancement programs.
• Wellness Support: Access to the Employee Assistance Program.
• Referral Program: Earn rewards by promoting our inclusive workplace.

Key Responsibilities

The Self-Direction Payroll Assistant is responsible for ensuring the accurate and timely processing of payroll for Self-Hired Staff participating in the Self-Direction program. This role supports compliance with program guidelines, state regulations, and internal policies while maintaining the highest standards of confidentiality and professionalism.

The Payroll Assistant collaborates with people we support, their Circle of Support, Self-Hired Staff, and internal departments to process payroll, verify documentation, and resolve payroll-related issues efficiently and considerately

• Payroll Processing
  • Review and validate Self-Hired Staff shifts worked to ensure compliance with Self-Direction program guidelines and submission deadlines. Coordinate with support team members as necessary to address discrepancies and ensure timely follow-up
  • Ensure all payroll entries are accurate, complete, and supported by proper documentation (e.g., hours worked, service notes, no gaps in service).
  • Collaborate with HR, Finance, Fiscal Intermediary Coordinators, and Program Managers to ensure all Self-Hired Staff documentation is received and up to date prior to processing payments.
  • Respond promptly and courteously to inquiries regarding pay periods, deductions, tax forms, and payment status.
  • Support year end inquiries including assistance with W-2 and 1099
  • Maintain strict confidentiality of all payroll and personal information.
  • Identify, report, and assist in resolving payroll irregularities or compliance issues.
  • Collaborate with support team to monitor, manage, and control overtime usage, ensuring alignment with budgetary constraints, staffing needs, and organizational policies
• Reporting and Resolution
  • Support incident reporting and follow-up activities in alignment with OPWDD standards and agency procedures.
  • Escalate complex payroll or compliance issues to the Self-Direction Payroll Coordinator as needed.
  • Work collaboratively with the Circle of Support Team (including people supported, Self-Hired Staff, and Support Broker) to correct payroll or documentation errors.
• Compliance
  • Ensure payroll and supporting documentation for Self-Hired Staff are compliant with OPWDD regulations, Medicaid guidelines, and PCCS agency policies. Conduct regular audits of Paycom and eVero systems to verify accuracy and regulatory adherence
  • Monitor staff and administrative processes to ensure proper service documentation and adherence to established procedures.
  • Participate in internal and external audits, assisting in the correction of any identified compliance issues.
• Advocacy
  • Advocate for the needs and rights of people supported, ensuring they receive appropriate services and supports.
  • Assist people supported and families in identifying additional resources or services as needed.
• Professional Development
  • Complete all mandatory and assigned trainings within required timeframes.
  • Take initiative to seek guidance and training in areas requiring professional development.
  • Pursue ongoing learning opportunities aligned with personal and organizational goals.

Job Skills

• Communication and Collaboration: Communicates effectively with peers and supervisors by sharing clear, concise updates and information. Supports teamwork by actively listening and contributing ideas in a collaborative manner.
• Decision-Making and Problem-Solving- Identifies and resolves basic issues using established guidelines. Seeking advice for more complex challenges.
• Adaptability and Flexibility: Adapts to shifting tasks and priorities as directed by supervisors.  Maintains productivity in a dynamic work environment.
• Organizational Effectiveness: Supports operational efficiency by following established processes and maintaining accurate records.
• Quality of Service: Performs tasks with precision and care, ensuring people we support with IDD receive reliable, respectful, and person-centered support.

• Age Requirement: Minimum age of 18.
• Educational Requirements High School Diploma or GED required
  • Associate’s degree in business administration, Accounting, Human Services, or related field preferred
• Experience
  • Minimum 1 year of experience in payroll, bookkeeping, or administrative support
• Preferred Experience
  • Prior experience in a Self-Direction, Medicaid-funded, or home care environment strongly preferred
  • Familiarity with payroll systems (e.g., eVero, Paycom) is an asset
  • Knowledge of state labor laws, wage and hour rules, and Medicaid Self-Direction guidelines is a plus
  • Experience in payroll processing or a related finance role with a focus on accuracy, confidentiality, and adherence to agency and legal standards.
• Drivers Status: Infrequent Driver, Not Required
• Physical Demands: The nature of tasks may vary based on the people supported. This may include assisting with toileting and hygiene, which could involve lifting. Reasonable accommodation will be considered to enable individuals with disabilities to fulfill essential job functions.

Person Centered Care Services (PCCS) is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status. PCCS values diverse experiences, including with regard to educational background and justice system involvement. Justice impacted folks who embrace our values of suPPort, eQuity and aCCeptance are encouraged to apply, PCCS prides ourselves in leading the way on implementing fair Chance forward hiring. We depend on a diverse staff to carry out our mission.