Sales Compensation Analyst (Hybrid)

WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees. 

THE ROLE IN A NUTSHELL

Base Salary:  CAD $72,521.00 - 109,341.00

The Sales Compensation Analyst supports GreenShield’s sales performance by administering and analyzing Sales Incentive Plans (SIPs) across Insurance, Health, and Administration. In this individual contributor role, you will be responsible for the accurate execution, analysis, and reporting of incentive programs within established plan designs and governance frameworks. 

You will partner closely with Sales, Finance, and People & Culture to ensure incentive plans are applied consistently, payments are accurate and timely, and performance insights are clearly communicated. This role combines hands-on operational execution with analytical support, contributing to continuous improvement of sales compensation processes while operating within approved policies and decision structures. 

Key Responsibilities

Sales Incentive Administration & Accuracy 

• Calculate, validate, and reconcile sales incentive payouts (commissions and bonuses) using advanced Excel models and supporting data files. 
• Maintain incentive plan logic, rates, quotas, and participant data, ensuring strong data controls, validation checks, and version management. 
• Investigate variances or discrepancies in incentive results and resolve issues in collaboration with Finance and Sales Operations. 
• Prepare and distribute compensation plan documents (e.g., SIP letters, target sheets, terms and conditions) and support employee understanding of plan mechanics. 

Inquiries & Issue Resolution 

• Serve as the primary point of contact for sales compensation questions and payout inquiries. 
• Review and validate incentive results against plan rules and performance data, providing clear, professional explanations to sales team members and leaders.
• Escalate complex or policy-related issues as appropriate and implement approved resolutions. 

Analysis & Reporting Support 

• Analyze sales results and incentive payout data to support performance reporting and plan effectiveness reviews. 
• Prepare regular and ad-hoc reports for Sales and Finance stakeholders, highlighting trends, variances, and areas for attention. 
• Support incentive modeling and scenario analysis by preparing data, calculations, and forecasts under defined assumptions and guidance. 

Governance, Controls & Process Improvement 

• Execute incentive processes in accordance with approved plan designs, financial controls, and compensation policies. 
• Maintain accurate documentation of calculation methodologies, assumptions, and process steps. 
• Support sales incentive governance routines by preparing analysis, documentation, and implementation support for approved plan changes. 
• Identify opportunities to improve efficiency, accuracy, and consistency in incentive administration, including enhancements to Excel models and data workflows. 

Cross-Functional Collaboration 

• Work closely with Sales Operations, Finance, and People & Culture to ensure accurate data flow and aligned reporting. 
• Act as a subject matter resource on incentive calculations and plan mechanics, contributing practical, execution-focused input to discussions and initiatives. 

WHO WE'RE LOOKING FOR

• 3+ years of experience in sales compensation, incentive administration, sales operations, or a related analytical or financial role. 
• Strong analytical skills and attention to detail, with demonstrated experience performing complex calculations and reconciliations. 
• Advanced Excel proficiency (e.g., formulas, pivot tables; macros or Power Query an asset). 
• Ability to explain technical compensation concepts clearly to non-technical audiences. 
• Experience working in regulated or multi-line-of-business environments is an asset. 
• Bachelor’s degree in Business, Finance, Accounting, HR, or a related field (or equivalent experience). 

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs.  We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded. 
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a
difference together.
Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language.  By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. 

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.   We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially. 

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification). 

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.