Payroll Specialist

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

SoFi is searching for a Payroll Specialist to support our growing business. The Payroll Specialist works within the Payroll Team preparing, processing and balancing the entire U.S. payroll. This position will handle employee inquiries, and work with the Finance and HR departments to ensure payroll is processed accurately and in compliance with statutory regulations. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. 

What you'll do:

• Process regular and off-cycle payrolls (bi-weekly, semi-monthly, or monthly) for assigned employee populations
• Ensure accurate calculation of wages, overtime, shift differentials, bonuses, commissions, and retroactive pay
• Review and reconcile payroll reports prior to submission to ensure compliance and accuracy
• Validate timekeeping data and resolve discrepancies in coordination with managers and HR
• Process manual checks as needed for terminations, bonuses and lost checks
• Assist with payroll audits and respond to agency inquiries
• Responsible for complying with local, state and federal payroll regulations
• Respond to employee inquiries concerning payroll ensuring high customer satisfaction
• Performs periodic internal audits of various payroll areas and prepare materials for external or internal auditors
• Identify process gaps and recommend improvements to enhance efficiency and accuracy
• Document payroll procedures and maintain internal controls
• Support compliance with SOX or internal audit requirements
• Provides support for special projects assigned by the Payroll Manager

What you'll need:

• 3+ years’ experience processing payroll
• Knowledge of Workday systems desired
• Proficiency in Gmail and Microsoft Office Suite is essential with intermediate or advance Excel skills
• Excellent customer service skills with an ability to effectively handle and resolve employee inquiries and issues.
• Solid understanding of federal and state wage and hour laws including payroll taxes, withholding, deductions and garnishments
• Must exhibit strong personal integrity and be capable of working with sensitive information and keeping sensitive information confidential.
• Ability to meet project deadlines and prioritize tasks with focus on results and accuracy of the payroll.
• Ability to function in a highly collaborative environment
• Attention to detail and the ability to maintain a high level of accuracy under pressure
• Organizational, Multi-Tasking and Prioritization skills
• Exemplary Communication skills
• Experience using a ticketing system such as ServiceNow or Jira