Patient Accounting Supervisor

Department:

Status:

Benefits Eligible:

Hours Per Week:

Schedule Details/Additional Information:

Pay Range:

Job Summary

Manages the billing, processing and collections of the department; oversees refund processing and month-end reconciliations to the General Ledger. Responsible for coordinating the activity of personnel in the assigned area.

Essential Functions

• Assists with hiring, training, annual performance appraisals, and disciplinary action (if necessary) for all assigned employees.
• Reviews assignments and delegates tasks to appropriate personnel. Monitors performance to ensure accuracy and timeliness of completion.
• Coordinates as a liaison within department, third parties, consultants, and/or patients. Delegates necessary assignments to appropriate personnel. Prepares appropriate denials for refunds to third party payers.
• Manages refund processing to include approving refunds within approved amounts, reviewing letter requests for refunds, timely processing of review of refund and offsets to the HCFM/BHIS System.'
• Maintains records of Reconciliations to the Refund/Transfer Clearing as well as the quarterly refund Reports to the State in-house yearly and to storage for 7 years.
• Prepares the Refund and Transfer Clearing Reconciliations in a timely manner each month end. Ensures corrections are made appropriately. Assists with reports for the department.
• Demonstrates sound judgment and discretion relating to efficient operation of departmental functions.

Physical Requirements

Work in fast-paced office environment with numerous interruptions. Work requires good concentration, detail-oriented, and ability to make sound decision at rapid pace. This position requires long periods of sitting throughout the day. Must be physically able to move around the office daily and often, as well as move to other facility offices both on-site and off-site. Must be able to lift up to 10 pounds. Must be able to reach and bend on a moderate level.

Education, Experience and Certifications

High School Diploma or GED required; Bachelor's Degree preferred. Patient Accounting experience required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.