Orthodontic Accounts Receivable Specialist
Rock Dental • Little Rock, Arkansas • Full Time
Posted on Sat, Aug 8, 2026
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Would you like to work in a fun and energetic environment where you will be challenged, rewarded, and inspired? At Rock Dental, we are a family and we absolutely insist on having FUN at work. We celebrate victories and our hard work is what allows our dentists to focus on their patients and provide the best care possible.
Job Summary
The position of the Insurance Coordinator is to ensure insurance dental claims are paid in an accurate and timely manner. Below are just a few of the daily tasks and responsibilities this role requires.
The work requires that sensitive timelines be met so some flexibility in these responsibilities will be needed at times.
Just a few of the Responsibilities
Working with payers to resolve claim issues
Actively reviewing claims rejection reports and correcting any issues
Actively work any insurance denials or no pays
Researching outstanding claims & >30 days in a timely manner
Submitting refunds requests for any payments made in error
Submitting corrective claims for any incorrect procedures rendered
Comprehensive knowledge of insurance plans, member eligibility and dental billing
You Must Have
Some familiarity using Google suite.
Strong problem solving and research skills
Excellent communication skills
High School Diploma or GED
Prefer some Orthodontic insurance experience
Nice to Have
Understanding of CDT Codes and 837 terminologies
What we Offer
Career Growth Opportunities
State of the Art office facilities
Flexible Health Insurance options
Complimentary Orthodontics Treatments
Generous Paid Time Off and Holiday pay with no waiting period
Industry leading 401k plan with matching company contributions
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