Mortgage Loan Compliance Analyst

Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here.

The Mortgage Loan Compliance Analyst plays an important role in helping Wings maintain strong, compliant, and effective mortgage lending practices. Partnering with Compliance leadership and Senior Mortgage Loan Compliance Analysts, this position provides independent review of mortgage loan quality, regulatory compliance, and credit risk across the lending lifecycle. In this role, you’ll review mortgage loan documentation, lending processes, reports, and systems to help ensure alignment with internal standards and applicable regulatory, governmental, investor, and secondary market requirements. You’ll research evolving compliance and credit requirements, identify potential risks or process gaps, and help translate findings into practical updates to policies, procedures, action plans, and training. You’ll also work collaboratively with Mortgage Lending leaders, Compliance partners, vendors, supervisors, and training teams to understand recurring findings and help develop solutions that strengthen our processes and support both our members and the organization.

ESSENTIAL FUNCTIONS

Mortgage Loan Quality & Compliance Reviews

• Conduct independent reviews of mortgage loans in accordance with applicable agency and investor guidelines, including pre-funding, closing, post-closing, servicing, and adverse-action reviews.
• Review loan activity across origination, processing, underwriting, closing, and servicing to assess alignment with investor, FHA, VA, and regulatory requirements.
• Identify potential compliance, credit, documentation, or process concerns and communicate findings to appropriate partners.

Compliance Research & Process Support

• Research mortgage compliance questions involving disclosures, rate-lock requirements, compliance engine findings, adverse actions, HMDA, and other lending requirements.
• Help translate regulations and guidelines into practical guidance for business partners.
• Recommend updates to policies and procedures based on regulatory changes, audit findings, and identified process gaps.
• Review lending processes and systems for potential compliance weaknesses and support appropriate corrective actions.
• Review HMDA reporting for quality, accuracy, and validity.

Quality Control & Vendor Coordination

• Support oversight of third-party quality control vendors serving the Compliance function, including review of contracts, policies, timeliness, accuracy, findings, service levels, and rebuttal activity.
• Compile and analyze quality-control findings to help identify trends, recurring deficiencies, and potential training or process-development needs.
• Partner with Compliance leadership and business teams to help ensure third-party vendors meet established expectations and service-level requirements.

Delinquency Quality Control

• Support quality-control efforts for conventional, FHA, and VA loan products.
• Perform independent reviews of Collections activities and provide reporting on identified deficiencies and their potential significance.
• Partner with appropriate teams to help identify and address recurring quality or compliance concerns.

Annual Audit & Recertification Support

• Assist with collecting and coordinating documentation required for annual internal audits and recertification activities.
• Help maintain the standards and documentation necessary to support mortgage investor relationships and continued loan-origination authorization.
• Support Mortgage Lending and Compliance partners in identifying and addressing issues that could create regulatory, credit, compliance, or operational risk.

BANK SECRECY ACT

Remain knowledgeable of and adhere to Wings policies, procedures, and applicable Bank Secrecy Act requirements.

Minimum Formal Qualifications for this Position:

• Associate's Degree in Finance, Business Administration, or similar. (preferred)
• 3+ years' of first mortgage loan experience. (Required)
• 2+ years' first mortgage loan auditing / quality assurance experience with mortgage lending systems. (preferred)
• 6+ months Experience in a Credit Union setting. (preferred)

Technical or Specialized Knowledge/Skills:

• Strong aptitude for analytical work to include legal and regulatory research, documentation of findings, risk analysis, policy development, etc.
• Strong reading comprehension of technical/regulatory documentation is required.
• Working knowledge of first mortgage products including conventional, FHA, VA, construction, land, portfolio, and investment properties.
• Knowledge of federal and state lending regulations.
• Knowledge of governmental and secondary market guidelines.
• Knowledge of Ent mortgage lending policies and procedures.
• Knowledge of all mortgage lending positions and functions.
• Initiative to meet and/or exceed job standards and willingness to take on other tasks that are not part of their regular job.
• Organized, detail oriented, flexible, and able to multi-task in a dynamic environment.
• Self-motivated.
• Resource management skills.
• Problem solving skills.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Aptitude to work concurrently on multiple projects.
• Aptitude to work independently with very minimal direction.
• Aptitude to coach staff with clear and concise written and/or verbal communication.
• Aptitude to give oral presentations to a group.
• Ability to hold information in strict confidence.
• Extensive knowledge of Microsoft Office to include Microsoft Word, Excel, and Outlook.

Certifications Required:

None

PAY RANGE:

$37 to $44 per Hour (S15) + 10% annual target bonus

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.

BENEFITS:

• Generous 401(k) match
• 401k Discretionary Profit Sharing
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term and Long Term Disability
• Health Savings Account with company contribution
• Employee Assistance Program
• Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
• Paid Holidays
• Tuition Reimbursement
• Paid Parental Leave

We anticipate this position to close on 11/6/2026. Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.