Insurance Compliance Analyst

Position Summary

Manage the Rental Insurance Process by leveraging Qlik to analyze and monitor an annual intake of approximately 75,000 certificates, identifying compliance gaps, risk exposures, and trends throughout the year; coordinates system updates and resolution strategies to ensure maximum and continuous insurance compliance across all rental transactions.

Manage insurance compliance for all active Interim accounts by reviewing new accounts and scheduled policy renewals, initiating certificate requests and revisions as needed, and coordinating the seamless transition from Interim to Full-Service Lease processes in partnership with the Genpact team.

Serve as the onshore subject matter resource for escalated customer deals referred by the Genpact offshore team, reviewing and approving new, additional, and replacement equipment involving hazmat and high-risk cargo; evaluates associated insurance compliance requirements, determines the necessity of Insurance Amendments to Vehicle Lease Agreements.

Major Responsibilities

• Renewal Process, Aging Default cases
• Deal escalation reviews, Hazmat Reviews, Sales prospecting questions
• Interims and extra’s
• Insurance & Rental Activity Dashboard reviews, Team Monthly Dashboard reviews
• Certificate Requests, reviewing contracts/issuing certificates for PTL, PL, and EPES
• Compliance issues with vehicle suspensions, vehicle insurance ID card distribution
• Monthly reporting as needed including ORIC vehicle reporting (FL, NY, NC, CA, MD, etc.)
• SOP Reviews (GH-IRM & Genpact), Genpact audits, Insurance agent questions, other projects as necessary.
• Other projects and tasks as assigned.