Merchant Compliance Analyst I

Join our team and build your career with momentum as we champion your growth, elevate your ideas and engage you in purpose-driven work that makes a real difference every day.

Who we are

Founded in 1997, Merrick Bank is an FDIC®-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers nationwide.

What we do

We provide credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses. As a leader in non-prime lending and merchant acquiring, we combine innovative technology with data-driven insights to help underserved consumers build and strengthen credit while delivering integrated, scalable payment solutions for businesses.

Merrick Bank ranks among the top 20 FDIC®-insured credit card issuers in the U.S. and among the top 15 merchant acquirers by transaction volume.

Position Summary and Role Impact: 

This role supports Merchant Compliance by developing a comprehensive understanding of client needs, assisting with issue resolution, and offering appropriate solutions. The Compliance Analyst I helps facilitate ISO and merchant compliance with applicable Card Brand and regulatory requirements, maintains ongoing contact with new and existing clients to support a positive experience with Merrick Bank, and coordinates materials needed for internal and external audit purposes. This position also organizes and maintains internal procedures while identifying, documenting, and monitoring remediation activities resulting from compliance reviews, oversight assessments, and control testing activities. 

Essential Functions:

• Prepare and submit periodic PCI reporting to the Card Brands on the status of merchant compliance, as required by each Card Brand. 

• Coordinate monthly procedure document updates with process owners. 

• Prepare and submit quarterly compliance reporting specific to POS PIN Entry Devices. 

• Maintain accuracy and client communication related to registration and annual renewal processes for registered gateways. 

• Assist with ad hoc Card Brand compliance matters as they arise. 

• Facilitate regular compliance-related reporting on a quarterly or monthly basis, as applicable. 

• Prepare and allocate regular Card Brand billing for the Finance team. 

• Assist in facilitating various regular Quality Assurance Reviews, as needed. 

• Assist in collecting the Annual ISO Questionnaire for Business Development. 

• Support ad hoc projects, as deemed necessary by management.  

Requirements for Success:  

Education & Experience:  

• Associate’s degree ; two (2) years of experience may be accepted in lieu of the education requirement. 

• Knowledge of the merchant acquiring industry is . 

 
Knowledge, Skills and Capabilities:  

• Detail oriented with the ability to prioritize tasks appropriately. 

• Proficiency with Microsoft Word, Excel, Access, and Visio. 

• Strong written and verbal communication skills. 

Compliance with Laws & Regulations  

• Responsible for complying with all the Bank’s internal control policies and procedures. 

• Responsible for understanding and complying with all laws and regulations to which the Bank is subject. 

• Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts. 

The salary range for this position, if located in NY Metro/NY State is $66,300 to $70,450. However, please note that the salary range will vary for other geographic areas.

#INDHP

Why join us

We believe in putting people first by supporting our customers, employees and our partners while creating opportunities for everyone to reach their potential. From fostering work-life balance to rewarding good work and innovative ideas, we invest in what matters most, our people.

At Merrick Bank, you’ll be part of a collaborative, customer-focused team where you can grow your career while making a meaningful impact.

Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program 
• Benefits Package -Medical, Dental, and Vision (plus much more) 
• 401(k) Plan with Company Match 
• Short- & Long-Term Disability 
• Wellness Programs 
• Group Life and AD&D Insurance 
• Paid Vacation, Sick Days and bank Holidays 
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite.  Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, sex, or gender identity/expression (including pregnancy, childbirth, transgender status, or sexual orientation), religion or creed, ancestry, citizenship, national origin, disability, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.

We do not tolerate discrimination, harassment, or retaliation. Employment decisions are based solely on qualifications, merit, and business needs. Everyone is welcome here, and we hire based on your ability to do the job, not any protected characteristics.

If you need help or reasonable accommodation during the application or hiring process, please let your TA Partner know.