Full Cycle Accounts Receivable Specialist

EMI is seeking a detail-oriented Full Cycle AR Associate to support the accuracy and efficiency of our financial operations. This role is responsible for managing incoming payments, maintaining accurate receivable records, and ensuring timely collection of outstanding balances. The ideal candidate will play a key role in supporting the company’s financial stability by maintaining strong relationships with customers and ensuring all receivable processes are handled accurately and efficiently.

Key Responsibilities:

Accounts Receivable Management

· Generate and issue invoices to customers via email, mail, and customer payment portals

· Maintain accurate accounts receivable records and aging reports

· Apply payments, credits, and adjustments accurately in the accounting system

· Monitor outstanding balances and ensure timely collection of payments

· Reconcile customer accounts and resolve discrepancies

Collections & Customer Communication

· Contact customers via phone, email, and mail regarding outstanding invoices

· Identify slow-paying accounts and escalate issues when necessary

· Work with customers to resolve billing issues and maintain positive relationships

Financial Accuracy & Process Improvement

· Reconcile payments and customer accounts to ensure accuracy

· Identify discrepancies and report findings to the management team

· Assist in improving accounts receivable processes and internal controls

· Support ongoing financial tracking and reporting

Required Qualifications

· 2 years prior experience in Account Receivable or accounting-related role

· Experience working in a fast-paced, high-volume business environment

· Experience using online customer payment portals

· Basic understanding of accounting, finance, and bookkeeping principles

· Strong attention to detail and time management skills

· Proficiency with Microsoft Office (Excel, Word, Outlook) and Google Drive

· Ability to maintain confidential financial and company information

Preferred Qualifications

· Associate degree in Accounting, Finance, or related field

· Strong mathematical and analytical skills

· Experience with the collections process is a plus

Benefits we offer:

· 401(k)

· 401(k) Matching

· Health Insurance

· Dental Insurance

· Vision Insurance

· Life Insurance

· Paid Time Off

Work Environment

This position is office-based and requires regular interaction with internal teams and external customers to manage and resolve accounts receivable matters.