FP&A Manager

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role: 

• Lead monthly, quarterly, and annual bookings processes across multiple verticals and geographies
• Partner with Sales, Analytics, Investor Relations and Corporate Strategy teams, to assess risks and opportunities impacting bookings and customer performance
• Deliver actionable reporting insights to senior leadership, while supporting executive OKR’s across the enterprise
• Develop and maintain key performance indicators to measure bookings health, pipeline performance, productivity, and growth trends
• Translate complex datasets into concise business insights that influence strategic decisions
• Support high visibility deliverables and reporting activities, including leadership performance reviews, earnings activities, and Financial Analyst Day
• Partner with cross-functional stakeholders to improve data quality, reporting consistency, and governance standards
• Support implementation and enhancement of financial systems, dashboards, and analytical tools
• Champion automation opportunities within FP&A through Power BI, Snowflake, AI tools, RPA solutions, and scalable reporting processes

Qualifications

To be successful in this role you have:

• 7+ years experience
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Interest understanding beyond the "what" as to the "why"
• Experience in FP&A, Strategic Finance, Corporate Finance, Sales Finance, Consulting, Investment Banking, or related analytical functions
• Financial modeling and reporting abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in working with large datasets and identifying trends / anomalies against expectations
• Expertise with Power BI, Snowflake, SQL, or similar analytical platforms

FD21

For positions in this location, we offer a base pay of $137,700 - $241,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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