Finance Manager

Spitzer Hyundai in Cleveland is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Finance Manager is responsible for coordinating the sale of finance and insurance programs to customers. The Finance and Insurance Manager works with lenders and financial institutions to provide financial services to dealership customers.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

• Flexible work schedule - 5 day work week!
• Hyundai product training and ongoing training with Spitzer University
• Opportunities for advancement - we love to promote from within the organization!
• 401K with a 5% employer match
• Medical, dental, and vision insurance
• Generous paid time off - 80 hours after 1 year of service
• Paid uniforms, name badges and business cards
• Employee assistance program
• Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Sells financing and insurance to customers
• Responsible for the attainment and gross production of financial services' goals and objectives
• Reviews customer credit applications
• Makes extended service contracts and other owner protection programs available to customers
• Assesses profitability to dealership of financing arrangements
• Utilizes the menu selling process
• Maintains Customer Satisfaction scores at or above company standards
• Ensures compliance with all laws and regulatory obligations relative to financial services and products. Abides by all Red Flag standards and laws
• Complies with all Safeguard and Transaction compliance rules and regulations
• Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations
• Oversees completion and submission of all financing documents
• Acts as liaison between the customer and the lending institution
• Ensures adherence to F&I reporting requirements of company
• Attends weekly manager meetings
• Works directly with employees and customers to develop relationships and to assist bridge disconnects in the sales process
• Builds rapport with customers to build a base of referrals to establish customer network present finance and product options to customers
• Meets monthly objectives
• Work with service advisors to address customer inquiries with regard to warranty and service contracts
• Training and providing the sales team with information on finance and lease programs and the benefits of the dealership's financing and extended service programs
• Other related duties as assigned