Employee Relations and Compliance Manager

Employee Relations and Compliance Manager, this is a full-time, exempt, Mon. through Friday, 8AM-5PM, hybrid position located at our Vicente campus in San Francisco. 

Mission: We provide the people, place, and path for exceptional youth mental health.

Vision: We aim to redefine what youth mental healthcare can be by delivering transformative support that doesn't just treat symptoms but changes lives.

About Edgewood: Each person who works at Edgewood shares a passion for making a difference in the lives of the children and families who we serve in the San Francisco Bay Area. Employees find themselves surrounded by a diverse and extraordinary group of dedicated professionals, in welcoming environments characterized by whole-person care, open communication, creative support and a commitment to growth, healing and improving each day. Edgewood's successes come from our employees and the positive results they help create for children and families. When you join Edgewood, you join a culture of purpose and belonging, where your growth is a priority, your identity is embraced, and the work you do matters. 

Position Summary

The Employee Relations & Compliance Manager plays a critical role in supporting a positive, equitable, and compliant workplace. This position serves as the primary point of contact for employee relations matters, providing guidance, review, and resolution of workplace concerns in a timely and thoughtful manner.
The role also ensures organizational compliance with employment laws and internal policies while maintaining strong oversight of HR systems, including UKG, to support data integrity, reporting, and operational efficiency.
This position partners closely with leadership to support employee well-being, mitigate organizational risk, and promote a culture aligned with the organization’s mission and values.

Essential Functions

Employee Relations & Workplace Support

·        Serve as the primary point of contact for employee relations matters, including sensitive and complex workplace concerns

·        Conduct and manage employee relations reviews, ensuring timely, fair, and well-documented outcomes

·        Provide coaching and guidance to managers on performance management, conflict resolution, and corrective actions

·        Meet with employees and managers to support conflict resolution and workplace solutions

·        Promote a trauma-informed, culturally responsive approach to employee engagement

·        Other duties as assigned

Compliance & Risk Management

·        Ensure compliance with federal, state, and local employment laws

·        Manage leaves of absence (FMLA, CFRA, PDL) and workers’ compensation processes

·        Support internal and external audits and regulatory reviews

·        Maintain and update HR policies and procedures

·        Ensure accurate and consistent documentation practices

·        Other duties as assigned

HRIS (UKG) & Data Management

·        Serve as primary administrator for UKG, ensuring data accuracy and system integrity

·        Manage employee data, workflows, and reporting

·        Partner with Payroll and People and Culture teams for accurate processing

·        Generate and analyze People and Culture metrics

·        Identify opportunities for system and process improvements

·        Other duties as assigned

Organizational Partnership

·        Partner with leadership to support employee experience and engagement

·        Provide guidance on HR policies and best practices

·        Support onboarding and offboarding processes

·        Collaborate cross-functionally with departments

·        Participate in organizational initiatives and projects

·        Other duties as assigned

Core Competencies

• Strategic Communication & Alignment: Promotes a seamless flow of information throughout Edgewood to align employees' performance with the company's objectives
• Analytical Thinking/HR Analytics: Uses data and evaluation techniques to support informed business and workforce decisions.
• Conflict Management & Resolution: Effectively resolves workplace disagreements at individual and group levels.
• Judgement & Decision-Making: Applies sound reasoning to analyze situations and make fair, objective decisions.
• Inclusive Leadership & Cultural Competence: Contributes positively to a healing-centered, respectful workplace by engaging others with humility, and care. Fosters a respectful, healing-centered environment that honors diverse identities and experiences.   

Applied Knowledge, Skills, and Abilities

• Bachelor’s degree in Human Resources or related field required, Masters Degree preferred.
• 5+ years of HR experience with focus on employee relations and compliance
• Experience handling complex employee relations cases
• Experience managing leaves and workers’ compensation
•  Experience with HRIS systems; UKG preferred
• Strong knowledge of employment laws
• Excellent communication and interpersonal skills  

Preferred Qualifications

• HR certification (SHRM-CP, PHR, etc.)
• Experience in nonprofit or behavioral health setting
• Experience in union environment  

Salary Information

This position has a salary range of $85,000.00-$105,000.00.

As part of our team, benefits-eligible employees receive an excellent comprehensive benefits package:

• 16 days of PTO the first year and more thereafter
• Nine paid holidays
• Five health and wellness days off annually
• 10% additional pay for community-relevant second language fluency
• Medical/Dental/ and Vision plans
• 403 B Retirement Plan with agency match
• Employee Assistance Program
• Commuter Benefits Program
• Medical and Childcare Flexible Spending Accounts
• Pet Insurance
• Identity Theft Protection Plan
• Paid Employee Referral Program
• Career advancement opportunities
• Retention bonuses for many positions
• Continuing Education expense reimbursement
• Professional licensing fee reimbursement
• Professional Development reimbursement opportunities
• Verified Public Service Loan Forgiveness Employer

Equal Opportunity

Edgewood is proud to be an equal-opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or intersex are encouraged to apply. Edgewood maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.