Director of Accounting and Human Resources

Crowne Plaza Indianapolis Downtown Union Station is seeking a hands-on Director of Accounting & Human Resources to manage the day-to-day execution of the organization's accounting, payroll, and human resources functions. This is an ideal role for a well-rounded professional who is comfortable moving between accounting, payroll, and compliance. This position will strengthen and create systems that will support Crowne Plaza’s operations. Ensuring timely, accurate, and well-documented financial and HR processes. Reporting to the General Manager, the Director of Accounting and Human Resources is a key member of the Crowne Plaza Union Station’s Executive Committee.

Key Responsibilities – Accounting & Payroll (70%)

• Manage day-to-day accounts payable and accounts receivable processes, including invoice review, coding, documentation, and follow-up.
• Support bank and account reconciliations and maintain accurate financial records Opera, Micros, and Profit sword.
• Assist with month-end and year-end close activities.
• Prepare and/or coordinate journal entries and ensure transactions are recorded in the appropriate accounting period and cost center.
• Monitor budgets, expenditures, receivables, and outstanding vendor obligations and elevate concerns to the General Manager.
• Support annual brand and permit compliance.
• Assist with budgeting, forecasting, cash-flow reporting, and financial reporting as requested.
• Maintain strong internal controls and recommend process improvements that increase accuracy, consistency, and efficiency.
• Track required filings, deadlines, certifications, and (brand and legal) compliance documentation.
• Manage all accounts receivable, including setting up new accounts, sending invoices, posting payments, and collections
• Work with the sales department to bill groups accurately and in a timely manner
• Respond to all guest billing inquiries in a timely and accurate manner with a focus on guest service
• File HR and accounting records (digitally and physically)
• Answer phones, respond to emails, order office supplies, and complete other administrative office tasks
• Administer bi-weekly payroll through Paycor, including review of timekeeping, payroll changes, and supporting documentation.
• Support supervisors with timekeeping administration.
• Other duties as assigned.

Key Responsibilities - Payroll, Training, Onboarding & Human Resources (30%)

• Ensuring all Team members are onboarded: Conduct IHG Brand, Safety, and Policy Training.
• Maintain accurate and confidential employee personnel records and required HR documentation.
• Track required filings, deadlines, certifications, and (brand and legal) compliance documentation.
• Conduct Weekly Onboarding classes for new Team Members

What Success Looks Like:

• Payroll is accurate, timely, and routinely reconciled.
• Monthly finance processes are completed consistently with clear supporting documentation.
• Ensure Team Members are onboarded and set up for success
• Successful processes that lead to accurate accounting records and processing
• Audit and compliance requests can be answered efficiently from well-maintained records.

Requirements:

• Strong knowledge of MS Office, particularly Word and Excel
• 3-5 Years of Accounting
• Strong organizational skills with a problem-solving attitude
• High level of confidentiality and integrity
• Excellent written and verbal communication skills
• Solid knowledge of accounting practices and procedures
• High attention to detail and confidentiality
• Experience working in a hotel or other hospitality setting

Benefits:

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Hotel Room Discounts
• Earned Wage Access (“on-demand pay”)
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. Our hotel portfolio spans across the Midwest and Florida, and we are continuing to expand our footprint. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.