Client Payroll Team Lead

About IRIS

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.

We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.

Paycheck Plus is Ireland’s leading payroll outsourcing provider for small and medium-sized businesses. From our base in Drogheda, we handle payrolls for clients across Ireland and overseas – making sure every payslip is accurate, compliant, and delivered on time.

We’re part of IRIS Software Group, a global payroll and HR technology leader. Together, we help thousands of businesses worldwide pay their people correctly, every time.

This position can be based in either the UK or Ireland, with flexibility to work remotely while collaborating closely with our Drogheda-based team.

Why This Role Matters

This role is all about people - both your team and your clients.

As Client Payroll Team Lead, you’ll guide a team of skilled Payroll Executives, helping them deliver accurate, reliable, and efficient payrolls for our clients. You’ll set standards, solve problems, and make sure the team has the tools and confidence they need to succeed.

If you love payroll, enjoy mentoring others, and take pride in getting the details right, this is your chance to lead in an award-winning business where your work truly makes an impact.

About the Team You'll Join

You’ll join our Managed Payroll Services team - a close-knit group who care about their work and each other. We believe in collaboration, sharing knowledge, and celebrating success. You’ll work closely with our Regional Operations Manager and leadership team, with plenty of support to grow and shape your own career too.

What You'll Be Doing

Lead and Support Your Team

• Manage, mentor, and motivate a team of Client Payroll Executives.

• Run regular check-ins, performance reviews, and training sessions.

• Help plan workloads, schedule payrolls, and maintain high accuracy and productivity.

• Approve timesheets, leave, and other team administration.

💼 Keep Payrolls Accurate and Compliant

• Oversee payroll processing for a portfolio of clients.

• Ensure payrolls meet all legal, regulatory, and internal requirements.

• Review and improve existing processes, introducing smarter and more efficient ways of working.

• Support automation and system updates to keep things running smoothly.

🤝 Build Strong Client Relationships

• Be a trusted point of contact for clients – approachable, knowledgeable, and dependable.

• Help the team manage client queries quickly and effectively.

• Support the onboarding of new clients and make sure service expectations are clear.

• Monitor feedback and work with your team to maintain excellent client satisfaction.

🧾 Stay Hands-On When Needed

• Process and review payrolls to stay sharp on systems and compliance.

• Keep up to date with Irish payroll legislation, best practices, and reporting standards.

What We’re Looking For

We’d love to hear from you if you have:

• Strong Irish payroll experience, ideally in a bureau or multi-client environment.

• Previous team lead or supervisory experience, or the ability to step into leadership confidently.

• A solid understanding of Irish payroll legislation and reporting.

• Excellent attention to detail and a passion for accuracy.

• Great communication and problem-solving skills – you know how to stay calm under pressure.

• A positive, can-do attitude and genuine care for your team and clients.

What You’ll Gain

• A leadership position where your experience and ideas are valued.

• Ongoing training and development to grow your career within Paycheck Plus and the wider IRIS Software Group.

• The chance to make a real difference to your team and our clients every day.

• Competitive pay, great benefits, and a supportive, friendly workplace.

At Paycheck Plus, we believe payroll is more than numbers - it’s about trust, care, and getting things right for people.

If you’re ready to take the next step and lead a team that values accuracy, service, and teamwork, we’d love to hear from you.

👉 Apply today and join Ireland’s payroll experts.

Why You’ll Love Working Here

• Impact: Your work will influence millions globally.

• Growth: Continuous learning and career development opportunities.

• Belonging: A culture that celebrates diversity and empowers every individual.

Ready to Apply?

Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.

What to expect from our hiring process

Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:

1. Application review — we assess your experience and potential

2. Initial call — a short conversation to learn about you and share more about the role

3. Skills assessment — tailored to the position, e.g. case study, coding challenge or portfolio review

4. Final interview — meet the team and explore how you'll make an IMPACT at IRIS

We'll always walk you through the specific stages at the start of the process so you can prepare with confidence.

If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.