Billing Specialist

Brief Description:

The Billing Specialist is responsible for accurately processing and managing billing transactions while ensuring compliance with company policies and procedures. This role plays a key part in maintaining efficient billing practices, resolving customer inquiries, and supporting internal teams with billing-related tasks. The ideal candidate is detail-oriented, organized, and capable of working in a fast-paced, collaborative environment. 

Detailed Description:

• Generate and process accurate and timely customer invoices.

• Verify billing details for completeness and accuracy before submission.

• Processes invoices to customers by interfacing with other personnel and utilizing the billing software and financial systems while validating that proper approval has been obtained prior to customer invoicing.

• Maintain and update customer billing accounts to ensure accuracy and compliance.

• Invoice submission via portals and B2B.

• Ensure supporting documentation aligns with company policies and invoicing guidelines.

• Collaborate with internal teams to gather necessary billing information and resolve discrepancies.

• Provide exceptional customer service by addressing billing inquiries and resolving issues in a timely manner.

• Support continuous process improvement initiatives related to billing operations.

• Perform other related duties as assigned

Job Requirements:

• Excellent verbal and written communication skills to include emails, memorandums as well as presentations in both one-on-one and group settings

• Strong organizational skills with time management and multi-tasking abilities

• Ability to solve problems and create departmental efficiencies

• Broad base of knowledge and skills related to maintaining accounting records, specifically for accounts receivable 

• Proficient in detailed data entry

• A self-starter with the ability to work independently and with a team

• Ability to be resourceful and proactive in dealing with challenges

• Ability to work under pressure

• Persistence in finishing projects in spite of hindrances

• Ability to adjust and adapt to changing schedules, individuals, and tasks

• Proficient in the use of computers and applications such as Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)

• Ability to work overtime when needed is a must

MinimumQualifications:

• High School Diploma or GED

• Previous experience in billing.

Preferred Qualifications:

• Associate’s Degree.
• Familiarity with SAP

Working Conditions:

The Billing Specialist requires the ability to work in a time sensitive, high visibility role while maintaining a calm and professional demeanor when adversity is encountered. Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit frequently with near vision use for reading and use of computer, telephone, and other office equipment.

*Applicants must be currently authorized to work in the United States on a full-time basis. This role does not offer visa sponsorship now or in the future.