Billing Specialist

At PanCare of Florida, our mission is to bring quality healthcare to underserved communities. We believe that compassionate, dedicated healthcare professionals are essential to fulfilling this promise.

PanCare of Florida is seeking a skilled and compassionate Billing Specialist to join our team. In this role, you will be responsible for processing and managing all aspects of patient billing, ensuring accurate and timely submission of claims to insurance companies and other payers. This position involves verifying patient information, reviewing coding, and ensuring compliance with billing regulations. The Billing Specialist will work closely with patients, insurance providers, and the internal healthcare team to resolve any billing issues, discrepancies, or denied claims, and will assist in the collection of outstanding payments. This role plays a key part in maintaining the financial health of the organization while ensuring a positive patient experience through clear communication and efficient billing practices.

Your responsibilities include the following:

• Process Patient Billing: Accurately prepare, review, andsubmitpatient claims to insurance companies, government agencies, and other payersin a timely manner.
• Verify Patient Information: Confirm patient demographic and insurance details to ensureaccuratebilling and coding, addressing any discrepancies as needed.
• Review and Code Medical Records: Ensure that all procedures and diagnoses are correctly coded according to established coding guidelines (CPT, ICD-10, HCPCS) and regulatory requirements.
• Handle Insurance Claims and Follow-ups:Monitorthe status of insurance claims, follow up on unpaid claims, and resolve any discrepancies or denials by communicating with insurance companies or patients.
• Billing Discrepancy Resolution: Investigate and resolve billing discrepancies or patient complaints, working collaboratively with healthcare providers, insurance companies, and patients.
• Process Adjustments and Payments: Record adjustments, payments, and credits accurately, ensuring that all payments are posted correctly to patient accounts.
• Assist with Insurance Appeals: Prepare andsubmitappeals for denied or underpaid claims, following up as necessary to ensure a resolution.
• Maintain Accurate Billing Records: Keep thorough andaccuraterecords of all billing activities, including claims, payments, adjustments, and communications with patients and insurance providers.
• Provide Customer Service: Address patient inquiries related to billing, explaining charges, insurance benefits, and payment options clearly and professionally.
• Collaborate with Healthcare Providers: Work closely with physicians, clinical staff, and administrators to ensure that billing codes areaccurateand compliant with regulations.
• Stay Updated on Billing Regulations: Keep current with changes in billing codes, insurance requirements, and healthcare regulations to ensure continued compliance.
• Assist with Billing Reports: Help prepare and review regular billing reports, highlighting outstanding claims and payments due.
• Maintain Confidentiality: Ensure all patient and billing information is kept confidential in compliance with HIPAA and other privacy regulations.

Required Qualifications:

• At least 1 year of medical billing experience
• Strong understanding of insurance claims and medical coding
• Knowledge of healthcare insurance policies, payer guidelines, and billing codes (CPT, ICD-10, HCPCS)
• At least 1 year experience working with Medicare, Medicaid, and commercial insurance payers 

Preferred Qualifications:

• Associate Degree in Health Information Management, Medical Billing and Coding
• Certification in Medical Billing or Coding (CBCS, CPC, OR CCS)
• At least 2 years experience working with Electronic Medical Records (EMR) systems and billing software
• At least 2 years experience handling insurance claims, submitting appeals, and following up on unpaid claims

PanCare provides a comprehensive benefits package to include medical, dental and vision insurance. In addition, to health coverage, we offer 14 paid holidays and 3 weeks of paid vacation per year. Employees are also eligible to participate in our 403(b) plan with a 6% employer match and 3% base employer contribution.

Join PanCare of Florida and be part of a dedicated team that is committed to delivering high-quality healthcare to our communities. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients. If you're ready to take the next step in your career and contribute to our mission, we encourage you to apply today. Together, we can continue to improve patient outcomes and build healthier communities.

PanCare of Florida is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are key to our success, and we welcome applications from individuals of all backgrounds and experiences.