Billing Specialist

SUMMARY: This position is responsible for overseeing the tasks of sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full; helping our organization keep track of how much money is owed and by whom, often managing numerous client accounts at once.

DUTIES AND RESPONSIBILITIES:

Sends invoices and account updates to clients.

Keeps an accurate record of client accounts and outstanding balances.

Informs customers of any missed or upcoming payment deadlines.

Collaborates with customers and other team members to resolve billing inconsistencies and errors.

Issues receipts for received payments.

Addresses and solves client questions and issues.

Securely handles client data and payment information.

Provides regular, accurate reports of billing data to program directors/managers.

Performs other related duties as assigned by management.

QUALIFICATIONS:

Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.

Other skills required: 

Bachelor’s degree in accounting or finance.

2+ years’ experience working in a billing specialist role.

Excellent interpersonal and communication skills.

Incredible attention to detail.

Proficiency in Microsoft Office suite programs.

Excellent accounting skills as well as deep organizational skills to accurately handle all of the incoming payments, outgoing invoices, database updates.