Annuity Operations Lead, Tax Reporting & Controls

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Why This Role Matters:

We are seeking an experienced Annuity Operations Lead to drive the effective execution of our client’s tax reporting lifecycle.  This role serves as the Annuity Operations subject-matter expert (SME) for annuity tax reporting and administration and serves as a trusted advisor across our affiliated life insurance companies in developing operational guidance, supporting implementation of regulatory changes, and contributing to the overall success of our products through technical expertise, cross-functional collaboration, and a commitment to operational excellence.

While seated within Operations, the role partners closely with Tax, Accounting Operations, Compliance, Legal, Product, and Technology and with our external reporting partner to assess the operational impact of tax laws and regulatory changes, recommending solutions that will strengthen operational controls and compliance. The preferred candidate will have prior experience leading tax reporting operations within a life insurance or annuity company having hands-on familiarity with tax reporting platforms and policy administration systems; as well as experience operationalizing IRS and other regulatory updates.

How You'll Contribute:

• Oversee the end-to-end execution of the client annuity tax reporting lifecycle in partnership with our external reporting partner.

• Review quarterly federal and state tax withholding reconciliation results and identify operational discrepancies requiring investigation and corrective action.

• Research reconciliation variances and partner with Accounting Operations to resolve outstanding items in a timely and controlled manner.

• Provide operational oversight of tax-related processing and distribution coding.

• Coordinate operational corrective processing and payment disbursements necessary to resolve tax reporting discrepancies.

• Research and coordinate correction of tax reporting errors or exceptions.

• Assess the operational impact of IRS and regulatory changes received, in partnership with Compliance and Tax, and operationalize any impacts or changes.

• Provide operational requirements for tax-related initiatives and review business requirements for operational accuracy.

• Partner with Business Analysis, User Acceptance Testing, Technology Administration, Accounting Operations, Law and Tax to support implementation readiness and operational execution.

• Identify opportunities to strengthen operational controls, improve reporting accuracy, reduce manual effort, and mitigate operational risk throughout the client tax reporting lifecycle.

• Monitor operational controls, reporting accuracy, and reconciliation activity and identify opportunities to improve efficiency, reduce operational risk, and continuously improve customer outcomes.

What We're Looking For:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent combination of education and experience.

• Extensive experience in annuity operations, tax reporting operations, or a related financial services operations discipline.

• Strong working knowledge of client tax reporting lifecycles, IRS reporting requirements, and applicable regulatory frameworks.

• Demonstrated experience partnering with external tax reporting providers (e.g., Sovos) and internal Tax, Accounting Operations, and Compliance functions.

• Proven ability to research and resolve reconciliation variances and coordinate corrective processing and payment disbursements.

• Experience assessing the operational impact of IRS and regulatory changes and translating them into process, procedural, and control updates.

• Strong background in operational controls, risk mitigation, and continuous process improvement.

• Experience providing operational requirements and partnering with Business Analysis, UAT, and administration platform teams on tax-related initiatives.

• Excellent analytical, problem-solving, and communication skills, with the ability to influence cross-functional stakeholders.

Benefits Highlights:  

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.  Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.  Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals.  All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.