Accounts Receivable Supervisor

Job Summary:

This is more than a collections role. You will own the full accounts receivable lifecycle for Helios Hydraulics Americas across multiple legal entities and ERP systems. You will lead the AR team, improve working-capital visibility, strengthen controls, and partner with Sales, Customer Service, and Finance to resolve issues and deliver better customer experience.

Why this role stands out: high visibility with finance leadership, meaningful ownership across a complex multi-entity environment, and the opportunity to modernize AR processes and develop a team.

Supervisory Responsibilities:

• Coach, develop, and support the AR team while setting clear priorities and service expectations.
• Create accountability through meaningful performance measures, operating routines, and timely follow-through.
• Build a collaborative, solutions-focused culture that balances operational discipline with strong customer relationships.
• Develop and maintain practical AR policies, procedures, and training documentation.

Duties/Responsibilities:

• Lead daily AR operations, including invoicing, cash application for checks, ACH, wires, and credit cards, and customer account maintenance.
• Drive the collections strategy through proactive outreach, payment arrangements, dispute resolution, escalation, and third-party collections when appropriate.
• Analyze aging, past-due trends, credit exposure, and collection activity; provide clear insights and recommendations to finance leadership.
• Prepare weekly cash forecasts and strengthen visibility into expected customer receipts.
• Review billing registers and customer transactions for accuracy, completeness, and appropriate accounting treatment.
• Own customer credit processes, including credit reviews, limits, account setup, and communication of payment terms.
• Reconcile the AR subledger to the general ledger, including intercompany activity, and support month-end, quarter-end, and year-end close.
• Maintain strong internal controls, audit-ready documentation, and responsive support for internal and external audit requests.
• Partner with Sales, Customer Service, and Finance to resolve deductions, short pays, billing questions, and other customer account issues.
• Identify and implement process, reporting, and automation improvements that increase accuracy, efficiency, and customer satisfaction.

Required Skills/Abilities:

• Analytical and detail-oriented with strong problem-solving abilities
• Solution-focused with a flexible, hands-on approach to managing workload and team responsibilities
• Self-starter with the ability to work independently and drive tasks to completion
• Advanced Excel skills and experience working in complex ERP systems.
• Clear communication, sound judgment, attention to detail, and the ability to turn data into action.
• Ability to work onsite in Sarasota, Florida and manage priorities in a hands-on operating environment.

Education and Experience:

• Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent relevant experience.
• At least 3 years of progressive accounts receivable or general accounting experience, including experience guiding people, projects, or processes.
• Strong understanding of full-cycle AR, collections, cash application, reconciliations, credit management, and GAAP.

Physical Requirements:

The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• While performing the duties of this job, the employee is regularly required to stand, walk, and sit; use hands to finger, handle, or feel; and reach with hands and arms
• The employee is frequently required to talk and/or hear
• Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus

Work Environment:

The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• While performing the duties of this job, the employee is exposed to a normal office environment

NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.  This description of duties is not intended to be all-inclusive nor to limit the discretionary authority of leadership to assign other tasks of a similar nature or level of responsibility.