Accounts Receivable Specialist

We are seeking a detail-oriented Accounts Receivable Specialist with experience in invoice processing, account reconciliation, customer service and collections. The ideal candidate is proactive, accurate, and committed to maintaining healthy cash flow and strong customer relationships.

Hours: This position is a full time in office position, Monday - Friday 8:00 AM to 4:30 PM

Primary Responsibilities

• Invoicing: Preparing & sending invoices to customers accurately & on time.
• Payment Processing: Recording incoming payments (cash, checks, etc.) & ensuring they're allocated to the correct customer accounts.
• Collections: Following up on past-due invoices with customers via phone, email, or mail to collect outstanding payments. This may involve negotiating payment plans & resolving disputes to ensure timely payment of outstanding receivables to improve cash flow.
• Recordkeeping: Maintaining accurate & up-to-date customer account records, including tracking outstanding balances & payment history, account contacts, terms, etc.
• Reconciliation: Reconcile financial accounts by matching invoices and payments, verifying the accuracy of company records, and processing credit memos in line with departmental standards.
• Customer Service: Communicating with clients regarding the payments on their accounts. Researching & resolving discrepancies in customer accounts.
• New Customer Set-Up: Create new customer accounts, gathering essential information and ensuring a smooth onboarding experience to foster a positive relationship and long-term loyalty.
• Account Pricing: Validated and processed all sales-initiated price changes, confirming the acquisition of necessary approvals
• Sales Order Review: Verify sales orders against account terms for fulfillment; collect project information for preliminary liens when applicable.
• Collaboration: Work with other departments to gather additional information, ensure accounts are up-to-date, and develop repayment plans. Assisting with the month-end or year-end closing process.
• Reporting: Generating reports on accounts receivable aging, payment reports, cash reconciliation reports.

 *This is a summary of typical functions of this position.  Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. 

Requirements:

• 2+ years of experience
• Bilingual (Spanish/English) preferred
• Exceptional communication and problem-solving skills.
• Strong organizational and time management skills.
• Strong attention to detail
• Positive, team-first attitude and genuine desire to help others.
• Ability to work effectively in a fast-paced environment.
• Computer proficiency; Google Workspace and NetSuite experience a plus.
• AS/AA in Accounting preferred

Benefits:

• Paid Time Off (PTO)
• Paid Holidays
• Paid Sick Leave
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Profit
• Bi-weekly company-sponsored lunches

About Urban Surfaces

Urban Surfaces is a leading distributor of hard surface flooring based in Corona, California. We don’t just sell flooring — we build partnerships.

Our Mission:

We know businesses are hurt by unreliable suppliers. We believe everyone deserves a trusted partner to depend on. That’s why we keep our promises—so our customers can keep theirs.

Our Core Beliefs:

Our core beliefs dictate our business operations, product development, and overall direction of our brand. As we continue to evolve and grow, our promise to both team members and customers is that these values will remain constant.

• Relational: Because people matter, we treat customers and teammates with respect.
• Responsible: Because actions matter, we stay accountable and clear in how we operate.
• Reliable: Because partnerships matter, we’re dependable and responsive in all we do.