Accounts Receivable Specialist
Pyramid Consulting • Plano, Texas • Contractor • $25–$30 / hour
Posted on Mon, Sep 7, 2026
Job Diva ID: # 26-23939
Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities
- Perform collections and accounts receivable activities.
- Manage disputes and deductions.
- Access customer portals and update payment information in SAP.
- Investigate shortages, chargebacks, returns, and discrepancies.
- Coordinate with Logistics, Sales Administration, and 3PL partners to resolve issues.
- Reconcile returned products and process credits when appropriate.
- Communicate effectively with customers to resolve payment issues.
Key Requirements and Technology Experience:
- Collections and dispute management experience.
- Strong customer communication and problem-solving skills.
- Ability to escalate issues appropriately.
- Advanced Excel skills:
- Pivot Tables
- VLOOKUP
- Macros (preferred)
- Experience using SAP (preferred).
- 2–4 years of relevant Accounts Receivable experience.
- Experience in consumer goods, retail, manufacturing, or similar industries preferred.
- Understanding shipping documents, proof of delivery (POD), and related documentation.
- Experience working with large customer portals (e.g., Best Buy) is a plus.
- Korean Bilingual Requirements
- Read, write, and speak Korean.
- May assist with translations and communicate with Korean-speaking stakeholders.
- Korean candidates should still have at least 1 year of collections/dispute management experience.
- Bachelor’s degree not required.
- Relevant experience is more important than education.
- Hiring Manager Expectations
- Excellent communication skills.
- Ability to clearly explain disputes and discrepancies.
- Candidates who can work independently and minimize repeated explanations.
- Strong attention to detail and analytical skills.
Our client is a leading Electronics Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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