Accounts Receivable Specialist - Onsite (Exp in Credit and Collection)

Position : Accounts Receivable Specialist

Location : Franklin Lakes, NJ

Duration : 6 Months

Total Hours/week : 40.00

1st Shift

Client : Medical Devices Company

Job Category : Accounting/Finance

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT

Rate of pay is $32

Individual must be in person 4 days a week either in our FLKS or Branchburg (Mon-Thurs).  1 day working remote (Friday).

Job Summary

• The Accounts Receivable Specialist is responsible for managing customer accounts, monitoring outstanding receivables, and driving timely collection of payments.
• This role partners with customers, sales, customer service, lab operations, and finance teams to resolve invoicing and payment issues, investigate discrepancies, reduce past-due balances, and maintain accurate account records.
• The position plays a critical role in improving cash flow, minimizing bad debt exposure, and supporting the organization's financial objectives.

Key Responsibilities

• Investigate invoice disputes, deduction claims, credit memos, and short payments.
• Contact customers via phone and email to collect outstanding balances and resolve payment delays.
• Manage a portfolio of customer accounts and monitor aged receivables.
• Perform account reconciliations and resolve discrepancies in a timely manner.
• Collaborate with Sales, Customer Service, Pricing, and Finance teams to support collection efforts and dispute resolution.
• Maintain accurate documentation of collection activities and customer communications.
• Prepare and distribute customer statements, aging reports, and collection status reports.
• Escalate delinquent accounts in accordance with company policies and procedures.
• Support cash application activities and ensure timely posting of customer payments.
• Assist with month-end close activities related to accounts receivable.
• Ensure compliance with internal controls, financial policies, and SOX requirements.
• Identify process improvement opportunities to enhance collection effectiveness and customer experience.

Education & Experience

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 5-7 years in Credit and collections
• Experience working in a shared services or high-volume transaction environment.

Knowledge, Skills & Abilities

• Leverage AI-enabled tools, including Microsoft Copilot, to improve collection efficiency, analyze customer account issues, and support timely payment resolution.
• Strong understanding of accounts receivable and collections processes.
• Excellent analytical and problem-solving skills.
• Ability to reconcile accounts and identify payment discrepancies.
• Strong customer service and relationship management skills.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.
• High attention to detail and accuracy.
• Proficiency in financial systems and reporting tools.
• Ability to work independently while collaborating effectively across functions.