Accounts Receivable Specialist
NK Consultancy • Kalamazoo, Michigan • Full Time
Posted on Tue, Aug 4, 2026
Kalamazoo, MI 49001
Hybrid | Full-Time
Our client, a growing healthcare organization, is looking for an Accounts Receivable Specialist to join their collections team supporting a subsidiary focused on auto no-fault (PIP) insurance claims. This is a great opportunity for a detail-oriented collections professional who's comfortable learning a new environment, rolling up their sleeves, and helping shape better processes as the team grows.
**What You'll Do**
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Analyze and resolve outstanding payment issues, determine root causes, and identify the right corrective and escalation actions
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Track and troubleshoot outstanding AR, generating aging reports on a regular cadence
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Conduct account research and analysis to resolve payment application and account discrepancies
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Review and authorize valid customer account deductions and adjustments
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Lead resolution of customer account issues from start to finish
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Work directly with insurance carriers on billing and collections for auto no-fault/PIP claims
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Partner with the existing operations team to learn current processes, then collaborate with the AR/billing team to identify areas for improvement
**What We're Looking For**
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Five Plus (5+) years of experience in accounts receivable, collections, or a related field
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Experience with auto no-fault/PIP insurance claims preferred
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Experience with billing and collections with insurance carriers in a case management environment preferred
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Comfortable working with AR aging reports, including manual tracking (e.g., Excel) while systems are being integrated
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Strong problem-solving skills and sound judgment on account discrepancies and adjustments
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Flexible, adaptable mindset — this is a newer function for the organization, and processes are still evolving
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Ability to work hybrid, with occasional in-office time at the Kalamazoo location as needed
**Details**
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Full-time, day shift
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Hybrid schedule, field location in Kalamazoo, MI
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No travel required
Ready to join a collaborative, fast-moving team? Apply today!
AuditFriendly salary estimate
The employer did not post a salary for this role. Based on AuditFriendly's salary intelligence model (comparable live postings, role, seniority, and location), we estimate base pay of $45,000–$59,000 per year (median ~$52,000). This is an AuditFriendly estimate, not an employer-provided figure.
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