Accounts Receivable Specialist

Join our Business Office team today! Our mission is to improve and enhance the health and well-being of those we serve. We offer a team approach to healthcare and a competitive benefits package.

Status: Full-Time, 40 hours/week

Shift: Days

Shift Time Schedule: 8:00 am - 4:30 pm

Days: Monday-Friday

We offer competitive pay and a great benefits package that includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Life insurance
• Aflac
• Short-term and long-term disability coverage
• Wellness program and reimbursement
• Free access to Boone County Hospital’s onsite fitness room
• Generous PTO/Holiday Package
• Iowa Public Employees Retirement System (IPERS)
• Employee Assistance Program (EAP)
• Onsite Cafeteria

Salary Scale: $20.17 - $29.13 Based upon experience.

POSITION SUMMARY:

This position will process and post all cash payments, insurance payments, and any miscellaneous general ledger payments. All payments will be recorded on the daily posting spreadsheet to reconcile with system reports to ensure accuracy. Research patient accounts utilizing the payment billing system when information provided is not sufficient to process the deposit and to research lost payments. Sorting the incoming mail and distributes accordingly.

BCH POLICY STATEMENT:

It is the obligation of each employee of Boone County Hospital (BCH) to abide by and promote BCH's mission, values, Code of Conduct, Standards of Behavior, policies, procedures, and related practices. This includes policies relating to Compliance, Infection Control and Safety.

HIPAA SECURITY COMPLIANCE:

Boone County Hospital is committed to following all federal guidelines related to privacy and security. All employees will be held to the highest standard of confidentiality and will be required to annually sign an employee confidentiality agreement that outlines the rules and expectation for every BCH employee. Failure to abide by these guidelines could lead to disciplinary action including termination.

Security Access: High Incumbent has access to restricted or confidential patient information and must comply with the terms of the BCH privacy & security policies as it applies to their job.

BEHAVIORAL REQUIREMENTS:

Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior.

ESSENTIAL FUNCTIONS:

• Reconciles EFT bank deposits to EFT's posted to Meditech daily.
• Reconciles all credit card and cash payments to Meditech daily.
• Posts insurance payments electronically and manually.
• Posts personal payments to patient accounts.
• Posts non -A/R (MISC GL) checks and receipts.
• Applies adjustments and discounts after supervisor approval.
• Manually posts all other receipts.
• Maintain communication with all internal and external customers.
• Sorts and distributes mail in mail room.
• 10-key
• Strong math skills
• Interpersonal skills
• Written and verbal communication
• Customer Service skills
• Professionalism
• Motivation
• Teamwork
• Problem-solving
• Detail Oriented
• Communication Skills
• Microsoft Excel/Word/Outlook
• Must be able to multi-task and work independently
• Ability to operate a computer and basic office equipment
• Technical aptitude- ability to learn new systems quickly
• Participates in department and hospital wide programs.
• Other duties as assigned by the Patient Financial Service Director.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School Diploma or GED
• Prefer one year of office experience.
• 10-key proficiency
• Strong math skills

EQUIPMENT/TOOLS:

Operate office equipment such as computers, printers, copy machine, ten-key calculator, facsimile, multi-line phone system, and scanners.

WORKING CONDITIONS:

Typical working conditions include sitting at a desk for extended periods of time while working on a computer or talking on the phone. Greeting patients with billing questions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Hearing must be in the normal range for telephone contacts and other conversations.

The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities or requirements.