Accounts Receivable Specialist - Auto No-Fault/PIP Collections
NK Consultancy • Kalamazoo, Michigan • Full Time
Posted on Sat, Aug 22, 2026
Accounts Receivable Specialist - Auto No-Fault/PIP Collections
Kalamazoo, MI 49001
Hybrid (Remote After Training)
Full-Time
Our client, a growing healthcare organization, is seeking an experienced **Accounts Receivable Specialist with a strong background in Auto No-Fault (PIP) insurance collections** to join their Accounting team. This role supports a subsidiary focused exclusively on auto no-fault/PIP claims, and is best suited to a collections professional who already knows this insurance landscape and can hit the ground running.
If you have hands-on experience chasing down PIP claims, negotiating with insurance carriers, and resolving complex AR issues, this is your opportunity to help build and shape a growing function from the ground up. The role starts hybrid to onboard in-office, then transitions to fully remote once training is complete.
What You'll Do
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Work directly with insurance carriers on billing and collections specific to auto no-fault/PIP claims
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Analyze and resolve outstanding payment issues, determine root causes, and identify the right corrective and escalation actions
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Track and troubleshoot outstanding AR, generating aging reports on a regular cadence
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Conduct account research and analysis to resolve payment application and account discrepancies
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Review and authorize valid customer account deductions and adjustments
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Lead resolution of customer account issues from start to finish
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Partner with the existing operations team to learn current processes, then collaborate with the AR/billing team to identify areas for improvement
What We're Looking For
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Required: Direct experience with auto no-fault/PIP insurance claims (this is a must-have, not a nice-to-have
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5+ years of experience in accounts receivable and collections)
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Experience billing and collecting with insurance carriers, ideally within a case management environment
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Comfortable working with AR aging reports, including manual tracking (Excel) while systems are being integrated
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Strong problem-solving skills and sound judgment on account discrepancies and adjustments
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Flexible, adaptable mindset — this is a newer function for the organization, and processes are still evolving
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Ability to work hybrid, with occasional in-office time at the Kalamazoo location as needed
Details
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Full-time, day shift
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Hybrid schedule during initial training period, field location in Kalamazoo, MI
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Transitions to remote once training is complete
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No travel required
**Ready to put your PIP collections expertise to work on a growing team? Apply today!**
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