Accounts Receivable Senior Associate

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Accounts Receivable Senior Associate is responsible for accurate and timely cash application, recording bad debt, researching and resolving unapplied cash, and supporting accounts receivable inquiries. This role partners with internal Finance teams, business units, engagement executives, Partners and Managing Directors, and supports client-facing inquiries and portal administration.

Key Job Responsibilities:

• Assure timely and accurate posting of monies due to the partnership, including posting of lockbox and other cash receipts.
• Process amounts that are no longer collectable, written off as bad debt.
• Work with business units to resolve unapplied cash balances.
• Respond to inquiries related to client balances and/or applied payments.

• Prepare customer refunds due to overpayments.
• Monitor a shared inbox and respond to accounts receivable inquiries from clients and internal team members.
• Assist with onboarding, setup, maintenance, troubleshooting and documentation for client portal accounts.
• Learn, document and consistently execute detailed, multi-step accounts receivable processes.

Qualifications:

• Minimum 2 to 3 years of Accounts Receivable experience, with a strong understanding of cash application and accounts receivable processes.
• Ability to work effectively both independently and as part of a collaborative team.
• Strong oral and written communication skills, with the ability to communicate effectively with internal and external stakeholders.
• Proficiency in Microsoft Office, including SharePoint; intermediate Excel skills with PivotTables and lookup formulas preferred.
• Flexibility in a changing environment and a desire to learn.
• Strong attention to detail and the ability to manage multiple priorities and follow issues through to resolution.
• Ability to learn, document and manage detailed, multi-step processes.
• Experience in professional services, accounting, consulting, legal or another client-service environment preferred; experience supporting a high-volume or complex AR function is a plus.
• Experience with Workday, ServiceNow, Icertis or Ariba is a plus.
• Experience with third-party client portals, including account setup, registration, maintenance, troubleshooting and documentation, is a plus.
• Experience improving or documenting accounts receivable processes is preferred; exposure to AI-enabled tools is a plus.

About the Team:

Finance (FIN):  Finance manages the firm's billing systems and reporting, general accounting, partner and director services and tax and compliance needs, while also monitoring Crowe's financial performance and planning.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe provides professional services through two separate entities: Crowe LLP delivers audit and attest services, and Crowe Advisory LLC provides tax, advisory, consulting, and other nonattest services.

The Crowe Global network consists of more than 300 independent accounting and advisory services firms in more than 150 countries around the globe, making it one of the largest accounting networks in the world.* As independent members of Crowe Global, Crowe LLP and Crowe Advisory LLC serve clients worldwide.

*As of July 2026.
Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation