Accounts Receivable Clerk

Job Summary/Objective

The Accounts Receivable Clerk is responsible for managing cash application, invoicing, collections, account reconciliations, customer service, reporting, and banking activities while maintaining accurate customer accounts and supporting the organization’s financial objectives.

Primary Duties & Responsibilities:

The essential functions include, but are not limited to the following:

• Process cash receipts including checks, ACH, wires, and credit card payments and apply payments to open invoices.
• Maintain deposit records and audit trails.
• Create invoices for storage, rent, and other customer expenses.
• Perform collections activities including aging reviews, statements, and follow-up.
• Reconcile customer accounts and resolve discrepancies.
• Answer customer billing questions and coordinate dispute resolution.
• Assist with month-end reporting and maintain aging reports.
• Assist with daily banking reports and credit application requests.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

☒None            ☐ Minimal             ☐ Moderate          ☐ High    

Qualifications:

Skills & Abilities:

• Excellent customer service and communication skills.
• Proven ability to reduce AR aging through collections.
• Strong analytical, problem-solving, and organizational skills.
• Exceptional attention to detail and accuracy.
• Experience with cash application, reconciliations, collections, and customer accounts.
• Advanced Microsoft Excel skills.
• High-volume transaction processing and 10-key proficiency.
• Team-oriented with strong work ethic and reliability.

Experience: Required

• High School Diploma or equivalent required.
• 2-3 years Accounts Receivable experience required.

Education/Certifications:

• Associate degree preferred.
• Bookkeeping, M3, and international collections experience preferred.