Accounts Receivable & Collections Specialist

What You'll Be Doing

• Managing Accounts Receivable: Monitor customer accounts, track outstanding balances, and help ensure payments are received on time.
• Collections & Customer Follow-Up: Proactively contact customers regarding past-due balances, resolve payment issues, and follow through until accounts are brought current.
• Building Customer Relationships: Communicate professionally and confidently with customers to resolve billing questions and maintain positive working relationships.
• Billing & Invoicing: Prepare and review invoices for accuracy and help ensure customers are billed correctly and on time.
• Problem Solving: Investigate billing discrepancies, resolve account issues, and work with other departments to find solutions.
• Reporting & Organization: Maintain accurate account records, track collection activities, and provide management with updates on receivables and collection progress.

What We're Looking For

We're looking for someone who is dependable, takes initiative, and enjoys getting things done.

Our ideal candidate will have:

• Experience in accounts receivable, billing, collections, or a related accounting role.
• Strong communication skills and the confidence to have professional but sometimes difficult conversations about past-due payments.
• Excellent organizational skills and attention to detail.
• The ability to manage multiple priorities and follow through without constant supervision.
• Strong problem-solving skills and a willingness to take ownership of customer account issues.
• A positive attitude and a team-first approach.

Most importantly, we're looking for someone who is proactive, persistent, and understands how to balance excellent customer service with effective collections.

Why Join Waste Solutions of Iowa?

At WSI, we believe great people make a great company. We're a locally operated business serving customers throughout Central Iowa, and we take pride in providing dependable service while creating a workplace where people enjoy coming to work.

Here's what we offer:

• Competitive Pay: $24–$28 per hour, based on experience and qualifications.
• Bonus Opportunity: Additional earning potential through our bonus program.
• Health Insurance: Benefits to help take care of you and your family.
• 401(k) with Company Match: Helping you save for your future.
• Paid Time Off: Because life outside of work matters, too.
• Great Team Environment: Work alongside friendly, hardworking people who support one another.
• Opportunity to Make an Impact: Your work will directly contribute to the financial success and continued growth of our company.

Ready to Join Our Team?

• If you're an experienced accounts receivable professional who enjoys working with people, solving problems, and making a difference, we'd love to hear from you.