Accounting Assistant

JOB TITLE: Accounting Assistant

FLSA STATUS: Non-Exempt

JOB DESCRIPTION: We are looking for a proactive and detail-oriented Assistant Financial Administrator to join our team.  The ideal candidate would play a vital role in supporting the financial operations of Hands Up Communications by ensuring accurate billing, timely invoicing, payroll processing, accounts reconciliation, and administrative support. This position serves as a primary point of contact for accounting-related communications while maintaining organized financial records and assisting with day-to-day accounting functions.

The ideal candidate is highly organized, detail-oriented, dependable, and able to work independently while managing multiple priorities in a fast-paced environment.

RESPONSBILITIES:

• Generate accurate weekly and monthly customer invoices.
• Review invoices for accuracy, including billing rates, quantities, service dates, and payment terms.
• Investigate and resolve billing discrepancies promptly.
• Assist with customer billing questions and account adjustments.
• Prepare credit memos and billing corrections as needed.
• Process customer payments received by check, ACH, wire transfer, or credit card.
• Apply payments accurately within the accounting system.
• Maintain current customer account balances.
• Monitor aging reports and assist with collection efforts.
• Communicate professionally with customers regarding outstanding balances.
• Verify supporting documentation and obtaining approvals.
• Prepare vendor payments according to payment schedules.
• Answer incoming phone calls.
• Respond to internal and external accounting inquiries professionally.
• Provide exceptional customer service to clients, vendors, interpreters, and employees.
• Route inquiries requiring additional assistance to the appropriate team member.
• Help process independent contractor payroll accurately and on schedule.
• Resolve payroll discrepancies and payment questions.
• Process Independent Contractor payroll on a bi-monthly basis.

QUALIFICATIONS:

Required

• Minimum three (3) years of accounting or bookkeeping experience.
• Strong understanding of accounts receivable, accounts payable, invoicing, and reconciliations.
• Experience processing payroll preferred.
• Excellent organizational and time management skills.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality of sensitive financial information.
• Ability to prioritize multiple projects and meet deadlines.
• Strong customer service skills.
• Experience with QuickBooks Online is preferred.
• Ability to work independently with minimal supervision.

POSITION TYPE & SCHEDULE:

Part-time, approximately 20 hours per week, Monday through Friday.

Work hours are flexible based on departmental needs. Occasional evening or weekend work may be required to meet business demands.  This position has the potential to become a full-time opportunity in the future based on company growth, business needs, and individual performance.

SUPERVISORY RESPONSIBILITY: None

WORK ENVIRONMENT: Work in normal office working conditions in a climate-controlled environment with minimal safety/health hazard potential.

PHYSICAL DEMANDS: Sedentary, sitting, walking, and frequent near vision use for reading and computer usage. May be required to sit for long periods of time.

EEO STATEMENT: Hands Up Communications provides equal employment opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.