Temporary Accounts Receivable Collector/Billing Specialist

Job Description:

Join Our Team!

Are you an experienced Accounts Receivable professional who enjoys problem-solving, building strong customer relationships, and driving results? Do you thrive in a fast-paced environment where your contributions make a real difference? If so, we would love to hear from you!

We are looking for a motivated and detail-oriented Temporary Accounts Receivable Collector/Billing Specialist to join our collaborative AR team. In this role, you will play a key part in maintaining healthy customer accounts, improving cash flow, and providing outstanding support to both customers and internal partners. If you are enthusiastic about collections, enjoy investigating and resolving issues, and take pride in delivering results while maintaining customer goodwill, this could be a great opportunity for you.

Position Summary

The Temporary Accounts Receivable Collector works in accordance with established corporate policies, practices, and procedures to facilitate the timely collection of receivables while maintaining positive customer relationships. This position is responsible for the collection of assigned customer accounts, supporting related collection activities, and processing EDI invoices through customer portals.

Principal Duties & Responsibilities

In this role, you will:

• Review weekly Accounts Receivable aging reports and proactively work with customers and internal partners to collect outstanding balances.

• Email customer statements and communicate regarding open balances.

• Partner with internal teams to understand business-related reasons behind customer payment delays.

• Conduct detailed reviews of customer purchase orders to identify and resolve payment issues.

• Communicate the status of outstanding issues with all interested parties.

• Evaluate and monitor customer accounts placed on credit hold due to non-payment.

• Assist customers with ACH payment enrollment to encourage faster and more efficient collections.

• Ensure customers are aware of available credits on their accounts and encourage appropriate application of those credits.

• Review customer short payments and work toward timely resolution of open balances.

• Process EDI invoices through various customer portals.

Knowledge, Skills & Abilities Required

The ideal candidate will bring:

• 3-5 years of experience in credit and collections.

• Excellent computer skills, including Microsoft Excel, Word, and Outlook.

• Strong people skills with the ability to communicate effectively with individuals at all levels of the organization.

• A professional, friendly, and customer-focused demeanor with excellent phone communication skills.

• The ability to follow established processes and procedures while maintaining accuracy and attention to detail.

• A team-oriented approach, strong multitasking abilities, and the capability to thrive in a challenging environment.

Why You'll Enjoy This Opportunity

This position offers the chance to work with a supportive team, build valuable relationships across the organization, and make an immediate impact. If you are someone who enjoys working through challenges, collaborating with others, and taking ownership of results, we would love to connect with you.

Compensation Information:

This position has a starting salary range of $25.00 - $30.00/hour. Pay is determined by several factors, including a candidate’s experience, relevant skills, and qualifications.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.