Tax Specialist I

Requisition No: 883434 

Agency: Department of Revenue

Working Title: TAX SPECIALIST I - 73002569

 Pay Plan: Career Service

Position Number: 73002569 

Salary:  $46,583.04 / annually 

Posting Closing Date: 09/18/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

General Tax Administration

Tax Specialist I

Tallahassee

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is a Tax Specialist I position in the General Tax Administration Program's, Taxpayer Services Process, Tax Information Section. The incumbent provides guidance on policy and procedures regarding laws, collection activities and accounting principles from complex tax related inquiries to both internal and external customers. The incumbent also researches tax issues and laws, and examines taxpayer accounts for compliance using the System for Unified Taxation (SUNTAX). Additionally, the incumbent may provide training and assistance in several areas of taxation.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• Eighteen months of experience providing customer service that includes telephone or written communication.
• Eighteen months of experience researching and resolving account issues in the System for Unified Taxation (SUNTAX) or CAMS.                 

SPECIAL NOTES:

• The successful candidate will be required to answer a large volume of calls up to 7.5 hours a day.
• This position is eligible for teleworking after successfully completing training and meeting performance expectations. Training is conducted virtually in a socially distanced office environment. The successful candidate must complete all assigned training and is required to receive a score of at least 80% on any assessments in order to retain this position.

SALARY: The hiring salary for this position generally will not exceed $3,881.92 monthly/$46,583.04 annually.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Charlotte Ortiz, (850) 717-7816, Charlotte.Ortiz@floridarevenue.com.

SCREENING DISCLAIMER:Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINALBACKGROUNDCHECKS:You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.