Job Description Summary

Job Description

 Roles and Responsibilities

• Manage operational logistics for a payroll tax function supporting 23,000+ employees across 30 company entities.
• Stabilize operations in a high-demand environment through decision making, risk-based prioritization, and streamlined execution.
• Oversee the implementation of employment tax compliance activities within People Operations.
• Ensure compliance with all federal, state, and local employment tax regulations through development and monitoring of audit controls in the payroll platform and will integrations.
• Manage and resolve employee inquiries with a high value on world class customer service.
• Manage and resolve inquiries from taxing authorities with a focus on timeliness and risk prioritization.
• Partner with internal tax, payroll, and compliance stakeholders to support employment tax audits and settlements, including preparation and timely decision-making in relation to audit discussions.
• Develop and implement best practices for the execution of employment tax compliance activities across the region.
• Provide operational guidance and support to payroll vendor teams, including training on appropriate pay input parameters.
• Collaborate with Finance, Legal, HR, and other internal functions to ensure employment tax compliance is fully integrated into People Operations processes and initiatives.
• Design, implement, and track key metrics to monitor operational health and risk, proactively addressing leadership needs and providing visibility into compliance performance.
• Identify and drive continuous process improvements using LEAN methodology and other efficiency frameworks
• Maintain high standards of accuracy, timeliness, and quality to ensure compliance with all relevant legal and tax policy requirements.

Required Qualifications

• At least 3-5+ years of experience in employment tax compliance Canada and USA

• Significant prior professional work experience with demonstrated understanding employment tax processes, regulatory compliance and/or Operations/Service-oriented environment

• Fluent in English knowledge both verbal and written

• Strong knowledge of employment tax regulations

Desired Characteristics

• Payroll Certification

• Experience working United States and Canada employment tax.

• Ability to navigate ambiguity and adapt to changing business requirements and regulatory environments

• Capability to communicate effectively verbally and in writing across all levels within the organization

• Proficient in the use of Microsoft applications: Outlook, Excel, Word, and PowerPoint

• Proficiency in HR systems (ex. Workday) and technologies

For candidates applying to a Canadian-based position, the pay range for this position is between $55,000 and $105,000 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. 

Bonus eligibility: discretionary annual bonus. 

This posting is for an existing vacancy.

Additional Information

Relocation Assistance Provided: No