Supervisor, Tax Policy and Assessment

Job Opening Number: 107118
Job Requisition Number: 472 
Number of Positions: 1
Job Type: Management and Administration
Department: CORPORATE SUPPORT SERVICES
Division: Finance
Hiring Salary Range: $102,784  - $115,632 per annum
Maximum of Salary Range: $128,480 per annum
Job Grade: 6
Job Status and Duration: Full Time (FT), Regular (R)
Hours of Work: 35 Hour work week
Location: City Hall 
Posting Date: 08/07/2026
Closing Date: 09/07/2026

Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address.
External and internal applicants are now being considered.

AREAS OF RESPONSIBILITIES 

This position is responsible for the guidance and operation of the Tax Policy and Assessment Review section within the Finance Division.  The individual will be required to provide input on the strategic direction for the area, with an emphasis on the development of a cyclical work plan to address the mitigation of revenue loss risk in the face of significant community growth.  The position will be responsible for developing recommendations regarding tax policy options both within Brampton and as part of the Region of Peel. This individual will also be required to personally represent the Corporation or co-ordinate representation in dealings with external agencies, various clients, legal proceedings, and appeal hearings. This position also supervises staff performing various tax billings throughout the year and is responsible for ensuring that all legislative requirements and administrative policies are followed. Provides direction, guidance and development opportunities to staff.

OPERATION SUPPORT

• Oversee, verify and co-ordinate the accuracy of the assessment roll as prepared by the Municipal Property Assessment Corporation (MPAC);
  • Co-ordinate a systematic review of key properties or property categories to identify possible appeal opportunities;
  • Recommend, plan, develop and implement new or innovative procedures to enhance revenues, reduce costs and improve efficiency;
  • Analyse and monitor in year assessment growth;
  • Maintain and utilize a computerized model to determine the impacts of various tax policy options and market value adjustments;
  • Based on analysis and modelling, prepare recommendations on tax policy options;
  • Direct staff on the preparation of required Statement of Issues and Responses for Tribunals.
  • Serve as an advocate or witness on behalf of the City at hearings of the Assessment Review Board and other legal proceedings;
• Assists in completing the interim and final tax billings and administers the supplemental tax billing process, adjustment billings, payment processing functions and related matters regarding property taxes
  • Ensure applicable supplementary taxes and other adjustments are processed within legislated timelines
  • Co-ordinates various appeal billings in the tax system and approves appropriate levies
  • Assists Tax Manager with organizing and processing interim and final tax billings;
  • Oversee and approve tax reductions and refunds resulting from decisions of the Assessment Review Board, other tribunals, Courts, or MPAC; Ensures Daily Tax Receivable file sub ledger is accurate and balanced daily and assist staff with analysis and resolution of any discrepancies;
  • Assists with all aspects of payment processing and tax account updating

STAFF SUPERVISION 

• Supervise the Tax Policy and Assessment Review area, including hiring, guidance and direction of staff
• Develop an assessment review service work plan and ensure it is implemented and followed by staff;
• Develop and supervise the processes for various tax programs such as Senior and Disabled Taxpayers and Commercial/Industrial Vacancy Rebates;
• Approve tax rebates and refunds
• Monitor staff and their daily operations to ensure that proper priorities and service levels are maintained;
• Organize training sessions with staff, focussing on tax and assessment legislation changes and continuous improvement;
• Ensure assessment file is updated to reflect decisions of the Assessment Review Board;
• Responsible for the establishment of service level targets in conjunction with the annual service plan;

CUSTOMER SERVICE

• Liaise with staff, community groups, organizations and contractors in a professional manner.
• Handle and resolve issues and enquiries to meet corporate service standards. Escalate complex issues to appropriate level.
• Build and maintain a relationship with internal and external stakeholders, departments and team members to achieve common goals and objectives. 

COMMUNICATION AND REPORTING

• Represent the department/City in meetings with internal and external customers, suppliers, professional associations and municipal and provincial governments;
• Investigate and respond to escalated assessment related issues.
• Participate in regular meetings with customers and stakeholders for information sharing and best practices development
• Prepares reports for Council and attends at various Committee meetings
• Assists Legal Department in preparation for assessment actions against or by the City
• Provides assistance/backup to Manager, Taxation and Assessment and Supervisor of Tax Services as required
• Liaise with other areas of the department and Corporation as needed
• Keep management informed of activities and initiatives; recommend solutions for effective decision-making.

CORPORATE CONTRIBUTION

• Stay abreast of market, industry trends and evaluate current programs, processes and practices to recommend solutions that improve business processes, service solutions and best practices.
• Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs). 

BUDGET SUPPORT

• Assist in the budget preparations for the Tax Policy and Assessment Review Section;
• Supervise and monitor current budget of expenditures and ensure budget compliance meet necessary sign-offs and approvals.
• Use of effective resource and expense management at all times to meet corporate policies and guidelines.

TEAMWORK AND COOPERATION 

• Work well within diverse groups to achieve common goals and objectives that meet operational effectiveness and corporate service standards.
• Demonstrate corporate values at all times.
• Participate as a member of cross-functional team.

SELECTION CRITERIA

Education:

• Post-secondary degree or diploma in Business or Public Administration or equivalent in related field

Experience:

• 3-5 years progressive tax/assessment experience
• 2-3 years supervisory experience; Ability to Supervise, guide and motivate staff

Other Skills and Assets:

• Sound understanding of the Assessment Act and Municipal Act with an emphasis on municipal tax policy
• Practical knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset
• Strong Customer Service and People Management skills; Interface with internal and external customers and stakeholders to meet corporate service standards
• Excellent verbal and written communication skills including public relations skills.
• Strong Presentation skills; Facilitate concepts in a clear and concise manner
• Strong Organizational skills; Detail oriented, well organized and able to prioritize complex tasks and meet critical deadlines
• Strong Analytical skills for complex problem solving
• Computer proficiency in Microsoft office/software

Mandatory Requirements:

• Designation from the Institute of Municipal Assessors

Additional Information

Interview:  Our recruitment process may be completed with video conference technology.

**Various tests and/or exams may be administered as part of the selection criteria.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. 

If this opportunity matches your interest and experience, please apply online by clicking the apply now button by 09/07/2026 and complete the attached questionnaire.
We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

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