Staff Accountant

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Work shift: Monday to Friday, 11 am to 8 pm ART

Job Description

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Staff Accountant, at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

Reporting to the Controller, this role will handle key general ledger functions—including prepaids, commissions, credit cards, bonuses, provider payments, accruals, and close processes—while also supporting ad-hoc projects. The ideal candidate will bring strong experience in these areas, proficiency in Excel, Google Sheets, and foreign currency accounting, along with excellent analytical, organizational, and collaboration skills. This position offers significant growth potential as the company continues to expand.

What will you do?

• Responsible for various accruals at month end and assigned reconciliations
• Owning prepaid schedule and monthly reconciliation
• Collaborate with the cash application team to accurately book the receivable or any open transaction before the end of month.
• Assist in managing AP inbox and other AP related tasks as needed.
• Perform month-end, quarter-end, and year-end close procedures, i.e. journal entries and account reconciliations
• Managing a few different payment processors in house, including but not limited to Rippling, Tiplati, and Deel.
• Owning PO/PR process across all betterHelp segments
• Prepare various balance sheet and income statement fluctuation analysis on a monthly and quarterly basis for management reporting
• Identify and implement opportunities for automation and process improvement, including engage cross functionally on such initiatives
• Assist on projects and ad-hoc assignments as needed
• Provide schedules as needed for audit and SOX
• Have experience with foreign currency accounting to assist with inter-co and international transactions

Requirements

• 3-5 years of experience in accounting.
• Solid understanding of the accounting principles, fair credit practices, and collection regulations.
• Strong mathematical skills.
• Superb time management and detail orientation.
• Proficiency with Google Drive, Google Sheet, Excel, Query
• High degree of accuracy and attention to detail.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.
• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.