Servicing Representative – Tax Specialist

SUMMARY:

Extensive administrative work involved in the Tax Administration operations of the Servicing Department. Coordination of various functions of property tax and escrow analysis including but not limited to private mortgage insurance (PMI), mortgage insurance premium (MIP), lease rent and investor guidelines. Work is involves servicing the mortgage loans and providing direct member service to the borrowers. Primary contacts include borrowers, investors and vendors.

ESSENTIAL RESPONSIBILITIES & DUTIES:

Entry Level

• Monitors property tax vendor for compliance with investor guidelines.
• Disburses property tax payments, private mortgage insurance (PMI), mortgage insurance (MIP) premiums in a timely manner.
• Prepares bank account transfers.
• Complete annual escrow analysis by state.
• Monitors timely payment of non-escrow items; pay bills, enforce coverage and establish escrow accounts as necessary.

Senior Level (all above plus)

• Responsible for the training of new and current Tax Administration Specialists.
• Handle escalated tax administration matters includes researching and providing resolution to the borrower or investor.
• Monitors tax vendor for compliance with investor guidelines.
• Serve as a resource for other Tax Administration Specialists regarding Tax Administration operations, policies or procedures.
• Execute account resolution according to investor and MI specifications
• Primary contact for tax vendor

ESSENTIAL DUTIES, KNOWLEDGE, SKILLS, ABILITIES:

Required:

• Thorough knowledge of first mortgage real estate lending practices, including federal regulatory requirements, state regulations, agency and Credit Union requirements.
• Familiarity with AllRegs.
• MS Office
• Proficiency with mortgage loan software
• Reporting, letter preparation, group presentation and other related communications skills.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to attend meetings or perform other assignments at locations outside the office, if necessary.

Preferred:

• Experience with Lereta.  
• Experience with ARCH, US Department of HUD, United Guaranty, Genworth, Radian and MGIC private mortgage insurance carriers.

COMPENSATION: $22.49 - $29.87 per hour. 

The Servion Group has provided a salary range that represents its good faith estimate of what the company may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.

General Description of Benefits:
All full-time employees are eligible for Medical Insurance, Telehealth Services, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability, Long-term Disability, Legal and Identity Theft Protection, Critical Illness Insurance, Hospital Insurance, Accident Insurance, Participation in 401k Plan with up to 5% company match, and Discretionary Bonus Possible but not guaranteed.

PREFERRED QUALIFICATIONS:

• Education: High School Diploma
• Experience: Entry level 1-3 years in mortgage industry; Sr level 3-5 years.
• Licenses/Certifications: None